Maryland’s Top Rated Local® Employment Agencies Award Winner: Profiles of Baltimore

Top Rated Local® is pleased to announce that Profiles of Baltimore is a 2019 award winner for employment agencies in Maryland!

With a team of experienced recruiters and a dedication to excellence, Profiles of Baltimore has what it takes to handle all of your hiring and employment needs.

Profiles of Baltimore has received dozens of reviews with an average rating of 4.80 stars, earning them a stupendous Rating Score™ of 91.00 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of Maryland!

Here’s just one of their many five-star reviews:

“My experience working with Profiles was very positive. A former colleague referred me to Rachel Coonan, and she was wonderful to work with. She made me feel at ease throughout the hiring process and was extremely helpful in determining what would be the best fit for me. Rachel was always responsive and professional and did everything in a caring manner. Rather than just trying to fill a role or check a box, she made sure I was happy with my placement. I am very grateful for her and Profiles because, if it wasn’t for them, I would not be where I am today.” – Kara F.

Not Your Average Employment Agency

We wanted to learn all about Profiles of Baltimore and its impressive online reputation, so we took a few minutes to talk with Digital Marketing Specialist, Christy DeAngelo.

The first question we had for Christy was what is it that sets Profiles of Baltimore apart from their competition in Maryland. Here’s Christy’s response:

“We are a relationship-driven company with a focus on creating meaningful connections to best pair top candidates with our top clients. Our Recruiters go beyond resumes and skill sets to develop deeper relationships with our most talented professionals seeking jobs. Our Business Development Managers take the extra time to thoroughly understand our clients’ needs and expectations, as well as their culture, brand, business strategy and goals. We are there for our customers every step of the way.”

We also wanted to know what their mission is at Profiles of Baltimore and how they work to make the world a better place. Here’s what Christy had to say:

“Externally, our mission is to partner with our clients to deliver the most dynamic talent-pool while aligning with industry trends and technology, thus, enhancing the brands and technologies of enterprise corporations through the expertise of our consultants. Internally, we aim to empower our team to be real advocates for our clients, cities and talent.”

Building Success Through Consistency, Data and Engagement

Christy attributes Profiles of Baltimore’s strong online reputation to their data-minded marketing department that constantly strategizes ways to reach their audience, which includes trying new technologies, testing copy and channels, tapping into analytics and hyper-targeting. She added:

“It’s a no brainer that consistency is important to brand and online activity, but it truly does make a difference. But lastly, what helps foster our strong online presence is employer branding and candidate relationship management — tapping into reviews, messaging platforms and NPS (Net Promoter Score) ratings. The engagement from our audiences is what feeds our brand.”

Christy went on to say:

“Our online presence encompasses one entity, but we have brick and mortar locations in four cities — Baltimore, MD, Philadelphia, PA, Richmond, VA, and Washington, DC. This works for us, considering we place candidates nationwide. Where appropriate, we build out separate profiles or additional location pages to alleviate any confusion…”

Outside of building a powerful online reputation, Profiles of Baltimore has gotten their name out there through a robust digital footprint, by connecting with professionals and prospects at networking events and conferences, and by running a number of digital campaigns and initiatives to reach their audience.

There are so many business owners out there looking to build the kind of online reputation Profiles of Baltimore has. Here’s Christy’s expert advice for them:

“Explore processes. Explore technologies. From there, decide what works for your business. If Pinterest does not bode well with the nature of your business or your audience, do not waste your time. With that, demo new technologies. Even if you are not in the running for any new resources, it is always beneficial to learn what is available, where the tech is going and what the new trends are.”


Congratulations to the team at Profiles of Baltimore for being a 2019 Top Rated Local award winner, and thank you so much, Christy, for taking the time to speak with us!

We highly recommend Profiles of Baltimore. Visit their website today!

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