Top Rated Local® is pleased to announce that Southern Charm Events is a 2019 award winner for event planners in South Carolina!
If you’re looking for a beautiful venue and a professional event planning team, look no further than Southern Charm Events in Rock Hill.
Southern Charm Events has received dozens of reviews on four verified sites with an average rating of 4.83 stars, earning them a fantastic Rating Score™ of 96.31 and a 2019 Top Rated Local award for ranking among the top 10 event planners in all of South Carolina!
Here’s just one of their many five-star reviews:
“We had our wedding at Southern Charm Events on 3.3.18, and it was the best decision we ever made! From the moment we met Danita, she was always willing to help with sending me recommendations on vendors, answering any questions I had and was always so pleasant to work with! The venue is perfect with an outdoor pavilion, and the inside is beautiful! I knew the minute I walked in that this was going to be our venue! Danita and Terry, thank you so much for everything!” – Michelle M.
Not Your Average Event Planners
We talked with Danita Treiber, owner of Southern Charm Events, to learn a little more about the business and how they managed to build such an impressive online reputation.
The first question we had for Danita was what sets Southern Charm Events apart from the many other venues and event planners in South Carolina. Here’s her response:
“The number one thing that sets us apart is our customer service. My venue is unlike anything else around. My building is modern, clean and goes with any type of decor my customers want. I do more weddings than corporate events.”
Danita added:
“We’re called Southern Charm for a reason. We’re both southern and charming!”
We also wanted to know what Danita’s mission is at Southern Charm Events and how she works to make the world a better place. Here’s what she had to say:
“I want to create life-long memories for my clients, especially because weddings are supposed to be the best day of people’s lives. With corporate events, often, you get a hotel suite. My environment feels more like a retreat, which is why they keep coming back! I also have a beautiful outdoor pavilion.”
Building Success by Following Up and Prioritizing Customer Service
Danita credits Southern Charm Events’ strong online reputation to their commitment to following up and making customer service their number one priority:
“We always follow up with our customers to check in on them. As a company run by an owner/operator, customer service is the top priority.”
Outside of building a powerful online reputation, Southern Charm Events has grown through Instagram, Facebook, networking, word of mouth and search engine optimization on the website.
Clearly, Danita understands a thing or two about how to grow a business and build an online reputation. Here’s her expert advice for the many other business owners working to do the same thing:
“Treat your customers like the most important part of your business. Tend to their needs, and work with them over selling them. I treat people like their time is as valuable as my own. Many businesses are very set-it-and-forget-it. For us, the sale is only the first part of our relationship.”
Congratulations to the team at Southern Charm Events for being a 2019 Top Rated Local award winner, and thank you so much, Danita, for taking the time to speak with us!
No matter what kind of event you’re planning, we highly recommend Southern Charm Events in Rock Hill. Visit their website today!
