Top Rated Local® is pleased to announce that Stonebrooke Family Physicians is an award winner for family doctors in 2019.
Stonebrooke Family Physicians is a family-owned business that cares deeply for their patients. For all of your healthcare needs in Rochester Hills, Michigan, we highly recommend giving them a call!
Stonebrooke Family Physicians has received thousands of overwhelmingly positive reviews across six different verified sites with an average rating of 4.97 stars, earning them an impressive Rating Score™ of 99.68 and two 2019 Top Rated Local awards for ranking as one of the top 25 businesses and the number one family doctors in all of Michigan!
Here’s just one of their many five-star reviews:
“… My entire family (including my elderly parents) has received medical care here, and I find them outstanding in every respect. [The] doctors are top-notch, efficient, and respectful. [The] nurses and techs are also very professional, well-trained, and kind. The office staff has always been helpful [in] dealing with insurance, refilling prescriptions, bloodwork, etc. We have never had any issues with rudeness at all! When we have an immediate issue, we call and get an immediate appointment, for [either] illness or injury. I really appreciate [that] they will always find [the] time to see us. Also, they have very convenient hours, [which includes] evenings and weekends. I have recommended Stonebrooke to many people over the years, and have never heard a single complaint. I am grateful [that] they are my doctors and [I] wouldn’t go anywhere else. We owe our good health to their advice and attention over these many years.” -S.W.
It is because of excellent reviews like this that Stonebrooke Family Physicians is now able to call themselves a Top Rated Local award winner!
Not Your Average Family Doctors
We were excited to learn all about how Stonebrooke Family Physicians has been able to build such an impressive reputation, so we sat down with their company’s Practice Manager.
The first thing we wanted to know was what it is that makes Stonebrooke Family Physicians stand apart from their local competitors. We learned all about some of the reasons patients choose Stonebrooke. Stonebrooke operates with flexible hours that can work for many schedules. This includes being open on Saturdays. They offer same-day appointments, and they have both male and female physicians.
Stonebrooke’s mission was described as:
“The primary goal is to provide the best possible care to every patient by building a trusting partnership between our informed patients, the patients’ physicians, and the health care team.”
Building Success Through Feedback
Stonebrooke Family Physicians has managed to build an impressive online reputation. With thousands of positive reviews, we were excited to hear more about some of the marketing strategies they have used over the years. As it turns out, those reviews are greatly beneficial to Stonebrooke, as word-of-mouth referrals are their primary source for new patients. They encourage their patients to bring in their whole families, and to leave a review about their experience.
There are many businesses out there that are looking to build as impressive a reputation as Stonebrooke Family Physicians has managed to. Here is the parting advice the representative from Stonebrooke shared with us for those companies:
“Accept feedback from your patients and your employees. Encourage feedback. Be willing to take criticism in order to make the necessary changes and improvements.”
Congratulations to Stonebrooke Family Physicians for being a 2019 Top Rated Local award winner.
