Top Rated Local is proud to announce that, thanks to their 95.50 Rating Score™, Valleywide Fence and Deck is an award-winning fencing contractor in Colorado.
Valleywide Fence and Deck is a fencing contractor that’s been serving Western Colorado for more than 20 years. Whether consumers are looking for a new fence, deck, Solara patio cover, gazebo, rail, pergola, gate or anything else to define their outdoor space, Valleywide Fence and Deck is the company to call.
With every service, Valleywide Fence and Deck offers precision, punctuality and a commitment to excellence, and that has helped them earn an award-winning Rating Score, as well as many positive reviews. Here’s just one of those reviews:
“Each of the workers we encountered (from project designer to installer) was courteous and respectful. We needed our fence during a busy time of year, and they didn’t tell us anything they weren’t able to deliver on. In the end, they were able to get us taken care of ahead of schedule. Fence looks great. Service was great. Professionalism was great.” – Keith E
Every business would love to have the kind of reputation that Valleywide Fence and Deck has built, so what’s their secret to success? We sat down with Lysandra Phillips, Valleywide’s Marketing and Culture Lead, to find out.
What is your secret to such a strong online reputation?
In everything we do, we are dedicated to consistency and ensuring that we respond to our customers as quickly as we can. We have an active presence online, and we work with local media companies to help with consistently working to build our online reputation.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
We always keep the people in our company as our number one focus in everything we do. We invest our profits right back into our employees, which increases their quality of life and job satisfaction, and also leads to great customer service.
Why do you do what you do?
I love working for Valleywide Fence and Deck because they offer flexibility and creativity for every position within the company. For example, prior to the acquisition, my job was focused on marketing the business and improving its online presence, but after the acquisition, I was able to focus on the cultural aspects of the business, and we’ve found a lot of success in that.
Another thing I love about working for Valleywide Fence and Deck is that there’s always something new to learn. For instance, most mornings, we watch TED talks.
Outside of building a strong online reputation, what else do you do to market and grow your business?
Other companies will often talk about what they do and how they do it, but they forget the “why.” We never do. At Valleywide, we start every day and every project focusing on the “why,” and then we work towards the “how.”
We are a people-focused business, and that’s why we’ve managed to be so successful. We are able to provide the great results efficiently and consistently, and that has led to many word-of-mouth referrals.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
Sometimes, it’s discouraging or difficult when you post something on Facebook for your business and it gets little to no engagement or views. It’s important that you stay consistent and work towards it every day. Eventually, you’ll see your hard work pay off and get the results you’re looking for.
Always remember why you’re in business with every customer interaction.
Thank you, Lysandra Phillips, for taking the time to sit down and share your wisdom with us, and congratulations to you and the whole team Valleywide Fence and Deck for being a 2018 Top Rated Local award winner!
Would you like to learn more about Valleywide Fence and Deck? If so, visit them online today.