Top Rated Local® is pleased to announce that Calvetta Brothers Floor Show is a 2019 award winner for flooring contractors in Ohio!
For all of your flooring needs in Cleveland, there’s no better company to turn to than Calvetta Brothers Floor Show.
Calvetta Brothers Floor Show has received dozens of reviews on four verified sites with an average rating of 4.69 stars, earning them an exemplary Rating Score™ of 94.86 and a 2019 Top Rated Local award for ranking among the top 10 flooring contractors in all of Ohio!
Here’s just one of their many five-star reviews:
“We ordered our kitchen floor online from Calvetta Brothers and shortly received an email from Jenna Tucci confirming the order and checking on our delivery preference. We were updated frequently on the projected and final delivery date. We received flooring on time with a follow up from Jenna. We had a small issue with a defective floor plank, contacted Jenna and much to our delight, a replacement was delivered in a timely manner. The customer service was above and beyond any other flooring company we have ever dealt with in the 40 years that we have been homeowners. The flooring is beautiful and receives compliments from everyone that stops over. Calvetta Brothers is truly a great place to shop!” – Lynda T.
Not Your Average Flooring Company
Jenna Tucci, Marketing Director at Calvetta Brothers Floor Show, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Calvetta Brothers Floor Show apart from the many other flooring contractors in Ohio. Here’s Jenna’s response:
“We go above and beyond for our customers. We have products in-house and have our own in-house contractors, so you don’t have to outsource. We also carry our own carpet and hardwood floors. We do everything.”
We also wanted to know why they do what they do at Calvetta Brothers Floor Show and how they work to make the world a better place. Here’s what Jenna had to say:
“Our mission is to help people with their homes one floor at a time.”
Building Success Through Great Customer Service
When we asked Jenna about Calvetta Brothers Floor Show’s secret to such a strong online reputation, she said:
“It starts at the store level, where we create great customer service, which leads to repeat customers. You really have to make great face-to-face connections.”
Outside of building the kind of online reputation any business owner would envy, Calvetta Brothers Floor Show has spread the word about who they are and what they do through TV, radio, print and digital advertising, which includes social media and Google Adwords.
Clearly, Jenna knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“Hire a marketing person.”
Congratulations to the team at Calvetta Brothers Floor Show for being a 2019 Top Rated Local award winner, and thank you so much, Jenna, for taking the time to speak with us!
We highly recommend Calvetta Brothers Floor Show in Cleveland. Visit their website today!
