Top Rated Local® is pleased to announce that Cleveland Hardwood Restoration is a two-time 2019 award winner in Ohio!
If you’re looking for a company that can make your hardwood flooring look new again, look no further than Cleveland Hardwood Restoration.
Cleveland Hardwood Restoration has received more than 100 reviews on five verified sites with an average rating of 4.86 stars, earning them a tremendous Rating Score™ of 98.58 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one flooring contractor in all of Ohio!
Here’s just one of their many five-star reviews:
“Jessie and the guys did such an incredible job on our bedroom floors. We were SO happy with them and wish we would have known about them a few years ago, when we had our first set of floors redone. The bedrooms have been transformed into such beautiful spaces because of their work! Highly recommended!!!” – Emily G.
Not Your Average Flooring Company
We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Jessie, the owner of Cleveland Hardwood Restoration.
The first thing we wanted to know was what makes Cleveland Hardwood Restoration a one-of-a-kind flooring company in Ohio. Jessie told us that it’s their content that separates them from their competition and said:
“You need to pay attention to your audience. Know what kind of videos and content will pique their interest.”
We also asked Jessie what their mission is at Cleveland Hardwood Restoration and how they work to make the world a better place. Here’s her response:
“[Our mission is to] be able to create a good working environment and culture that supports [our employees’] happiness, as well as to provide continuing education and certification.”
Building Success by Encouraging Reviews
Jessie attributes Cleveland Hardwood Restoration’s strong online reputation to her and her team’s commitment to making every experience as good as possible and encouraging clients to write reviews.
When we asked Jessie how Cleveland Hardwood Restoration has grown outside of building a powerful online reputation, she said:
“One hundred percent of my business is all organic traffic and reach. I focus a lot on community outreach and on connecting with other small businesses that have good reputations. I utilize Instagram to share time-lapse videos and before and after photos to demonstrate the quality work we provide.”
Every business owner wants to build the kind of online reputation Cleveland Hardwood Restoration has. When we asked Jessie what advice she has for those business owners, she said:
“Focus on the quality of your work, period. Reviews will naturally follow a job well done. If they don’t review right away, send out a personalized email reminder letting them know how much you appreciate their business and encouraging them to share their experience with others.”
Congratulations to the team at Cleveland Hardwood Restoration for being a 2019 Top Rated Local award winner, and thank you so much, Jessie, for taking the time to speak with us!
We highly recommend Cleveland Hardwood Restoration. Visit their website today!
