Top Rated Local® is pleased to announce that Five Star Hardwood Flooring is a 2019 award winner for flooring contractors in Nevada!
Reinvent your home with beautiful hardwood floors from the experts at Five Star Hardwood Flooring, which serves Reno, Sparks and Carson City.
Five Star Hardwood Flooring has received dozens of reviews on three verified sites with an average rating of 4.77 stars, earning them a magnificent Rating Score™ of 93.73 and a 2019 Top Rated Local award for ranking among the top 10 flooring contractors in all of Nevada!
Here’s just one of their many five-star reviews:
“We had major flooding that destroyed many rooms in my home. David answered our call right away. He did the job as quoted and was very professional. It was such a difficult time. I’m grateful for the quality of work and kindness.” – Gina F.
A One-of-a-Kind Flooring Company’s Secret to a Strong Online Reputation
Five Star Hardwood Flooring has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owner, Alicia Martinez.
The first thing we wanted to know was what makes Five Star Hardwood Flooring unique compared to the many other flooring companies in Nevada. Alicia told us:
“We are very customer-oriented. We help them pick out samples and accommodate our customers the best we can and try to do as much as we can at the customer’s house.”
When we asked what the secret is to such a solid online reputation at Five Star Hardwood Flooring, Alicia pointed to the fact that their invoices have a link to their Facebook and Google pages, where customers can leave them feedback.
Making the World a Better Place by Giving Back
We also wanted to know what their mission is at Five Star Hardwood Flooring and how they work to make the world a better place. Alicia told us about the many ways they give back to their community. They donate, do raffles, sponsor little league teams and try to interact as much as they can. Additionally, they are looking to partner with the Nevada Humane Society in the future.
Outside of building a powerful online reputation, Five Star Hardwood Flooring has grown through Home Advisor and social media — mainly Facebook.
It’s clear that Alicia knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“Invest in areas that will bring something back to your business, and don’t be afraid to try other options; keep moving forward.”
Congratulations to the team at Five Star Hardwood Flooring for being a 2019 Top Rated Local award winner!
We highly recommend Five Star Hardwood Flooring. Be sure to schedule an appointment in August to take advantage of their special on vinyl and laminate installations — only $1.59 per square foot! Visit their website today to get started.