Top Rated Local® is pleased to announce that Flowers Flooring is an award winner for flooring contractors in 2019.
For a quality flooring contractor that takes pride in their work, look no further than this award-winning company!
Flowers Flooring has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.73 stars, earning them an impressive Rating Score™ of 97.33 and a 2019 Top Rated Local award for ranking as one of the top five flooring contractors in North Carolina!
Here’s just one of their many five-star reviews:
“From the time we selected our carpet and flooring in the store to the installation, everyone was very helpful, friendly, and professional. The installers did an excellent job and were accommodating. We highly recommend Flower Flooring and would use them again.” – S.T.
It is because of excellent reviews like this that Flowers Flooring is now able to call themselves a Top Rated Local award winner!
Not Your Average Flooring Contractor
We were excited to learn all about Flowers Flooring and how they have gotten where they are today, so we sat down with the owner, Jeremy Flowers.
The first thing we wanted to know was what it is that makes Flowers Flooring stand apart from their competitors. Jeremy told us that their reputation and the service they provide is its own experience. They always focus on educating their customers to make it easy for them to make decisions. They are also able to give them a price quote on-site.
We asked Jeremy about their business mission at Flowers Flooring, and he told us:
“Our mission is to provide a great experience at a fair price for every customer and to develop a good return customer base. We take care of our employees, too.”
Building Success By Being Customer-Focused
Flowers Flooring has been in business for 16 years and has grown and developed their pristine reputation by investing in marketing that focuses on image, branding, and getting their name out. They are also active in their community, where they participate in events, and with local schools. Reviews and word of mouth have been vital for their growth, and Jeremy told us:
“We are always changing, so once we get down to the final step of the process, we have a marketing team that follows up with customers to see if they will review us online.”
There are many businesses out there that are looking to build as impressive a reputation as Flowers Flooring has managed to. We asked if Jeremy could share any expert advice with these companies. Here’s what he had to say:
“Just be honest with your customers and focus on [them]. The easier you make it for a customer to make a decision, the better.”
Congratulations to Flowers Flooring for being a 2019 Top Rated Local award winner, and special thanks to Jeremy for taking the time to speak with us!
