Top Rated Local® is pleased to announce that Santa Fe Flooring is a 2019 award winner for flooring contractors in New Mexico!
With a huge selection of flooring options and an experienced installation team, Santa Fe Flooring is the flooring company to turn to in New Mexico.
Santa Fe Flooring has received dozens of reviews on three verified sites with an average rating of 4.83 stars, earning them an incredible Rating Score™ of 94.25 and a 2019 Top Rated Local award for ranking among the top 10 flooring contractors in all of New Mexico!
Here’s just one of their many five-star reviews:
“I’m renovating my home and spent the last two weeks looking for the perfect wood floor for my living room, and just and when I was starting to think that I may have to go to Albuquerque to find what I was looking for, a friend recommended Santa Fe Flooring. Long story short, they’ve been super-friendly and helpful and have a LARGE selection of flooring to choose from. I’d still be window-shopping were it not for them. Thank you guys so much! 10,000 stars :).” – Pierce A.
Not Your Average Flooring Contractor
We took a few minutes to talk with Julio, the owner of Santa Fe Flooring, to learn a little more about the business and how they managed to build such an impressive online reputation.
The first thing we wanted to know is what sets Santa Fe Flooring apart from the many other flooring companies in New Mexico. Here’s what Julio had to say:
“We specialize in working with customers one on one. We take the time and the pride to look for what the customer needs and the final product they want, and we focus on that. We personalize our service for every single customer.”
Julio started as a sales manager at Santa Fe Flooring, and then he bought the store six months later after he saw a need for improved customer service and the opportunity to bring in more products. Before he bought the store, it wasn’t doing well and it may not have survived for long, but today, it’s a 2019 award winner!
Building Success Through Customer Service
Julio credits Santa Fe Flooring’s strong online reputation to their commitment to always providing the best customer service.
Julio also wanted to thank the community for all of their support in building such an incredible reputation:
“Thank you to the community for supporting small businesses that keep us open. Having so many companies in Santa Fe, including big boxes, like Home Depot and Lowes, we definitely appreciate that you’ve given us the opportunity to bring more products and services to the community.”
Outside of building a powerful online reputation, word of mouth has been the main source of growth at Santa Fe Flooring.
“We can’t really afford to promote the business through newspapers or ads, and the jobs we are doing come from referrals.”
There are so many business owners out there looking to grow their business and build their online reputation. Here’s Julio’s expert advice for those business owners:
“Be honest. Work really close with your customers; understand how they are different, and focus on what they want. Other places think what they have is what they should sell to the customers; we ask questions and try to find the style they are looking for.”
Congratulations to the team at Santa Fe Flooring for being a 2019 Top Rated Local award winner, and thank you so much, Julio, for taking the time to speak with us!
For all of your flooring needs in Santa Fe, we highly recommend Santa Fe Flooring. Visit their website today!
