Top Rated Local® is pleased to announce that Hillier Funeral Home is a 2018 award winner for funeral homes and services in Texas!
The team at Hillier Funeral Home in Bryan and College Station provide compassionate, heartfelt services for the families and guests they serve.
Hillier Funeral Home has received dozens of online reviews from four different verified sites with an average rating of 4.68 stars, earning them a exemplary Rating Score™ of 94.81 and a 2018 Top Rated Local award for being ranked among the top 10 funeral homes in Texas!
Here’s just one of their many five-star reviews:
“Losing a beloved one is never easy, and it shouldn’t be. Losing a most beloved son for me seemed unsurvivable; even though I seemed strong to so many, my heart had ripped in two. I was blessed by finding the folks at Hillier Funeral Home, who had the most impeccable manner and spirit. They helped a broken momma like me through the hardest of times. The whole time, they were incredibly compassionate and giving and spectacular. They will always remain in my heart and did help me mend, even if just a bit. Thank you to you all. Know there is a very special place in heaven for all of you. Blessings and joy!” – S. R.
Not Your Average Funeral Home
At Hillier Funeral Home, they truly understand the grieving process. They work to take the family from the tornado of grief, personalize the service and, ultimately, celebrate life.
We sat down with Kyle J. Incardona, the Managing Partner/Funeral Director, Celebrant at Hillier Funeral Home, to find out why he do what he does what he does and how he works to make the world a better place. Here’s what he had to say:
“I am passionate about ensuring that we celebrate life and acknowledge that life is precious.”
Building Success by Focusing on the Guests’ Experience
Kyle credits Hillier Funeral Home’s strong online reputation to their continued focus on the families they work with and on guest experience.
“No one wants to attend a funeral. We want to make sure families and guests are able to celebrate their loved one’s life and share their experiences.”
Many funeral homes focus on providing a great experience for the families, but the focus on guests is often what’s missing in the industry.
We asked Kyle what advice he has for other business owners looking to grow their business and build their online reputation. Here’s what he had to say:
“Really focus on the customer and guest experience. This is overlooked too often.”
Congratulations to the team at Hillier Funeral Home for being a 2018 Top Rated Local award winner, and thank you so much, Tom, for taking the time to speak with us!
If you’re in the market for the right funeral home, we highly recommend Hillier Funeral Home. Visit their website today!
