Top Rated Local® is pleased to announce that Strawbridge Memorial Chapel is an award winner for funeral homes in 2019!
If you are looking for a funeral home that will treat you with the compassion and kindness you need at this trying time, look no further than this award-winning company!
Strawbridge Memorial Chapel has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.61 stars, earning them a phenomenal Rating Score™ of 92.10 and a 2019 Top Rated Local award for ranking among the top 10 funeral homes in Ohio!
Here’s just one of their many five-star reviews:
“I have to say that the staff of Strawbridge Memorial Chapel showed me more than professionalism. They gave so much love, compassion, and understanding that I knew I would make it through the hardest part of life (burying my mother). Thank you so much. My mother was beautiful in life, and you did such a wonderful job with her. I’ll be forever grateful to you all.” -Ira D.
It is because of tremendous reviews like this that Strawbridge Memorial Chapel is now able to call themselves a Top Rated Local award winner!
Not Your Average Funeral Home
We were excited to learn all about how Strawbridge Memorial Chapel has been able to build such an extraordinary reputation, so we sat down with the owner, Stephanie Strawbridge.
The first thing we wanted to know was what it is that makes Strawbridge Memorial Chapel stand apart from their competitors. In Stephanie’s words, “I would say price, but customers say we are more compassionate than most. That is not what they are used to. Most funeral homes feel cold; we are told we feel warm and very welcoming. We do not start the conversation discussing money; it is more about the family.”
When asked about the Strawbridge Memorial Chapel mission, Stephanie said, “We are the new standard in funeral homes.”
Building Success Through Service
Of course, we were particularly interested in finding out what Stephanie considers to be her business’ secret to success. “Customer service speaks for itself, so people go online and leave reviews,” she told us. When it comes to marketing, Strawbridge Memorial Chapel focuses on word of mouth and referrals, as well as ads on social media.
There are many businesses out there that are looking to build as transcendent a reputation as Strawbridge Memorial Chapel has managed to. We asked if Stephanie could share any expert advice with these companies. Here’s what she had to say:
“Make sure you have an online presence, especially on social media. Solicit reviews.”
Congratulations to Strawbridge Memorial Chapel for being a 2019 Top Rated Local award winner, and special thanks to Stephanie for taking the time to speak with us! Check out their website here!