Top Rated Local® is proud to announce that, because of their impressive Rating Score™, Tennant Funeral Home is an award-winning funeral home in Colorado.
The staff at Tennant Funeral Home is committed to providing their clients with the highest possible quality of care in their time of need. This commitment has helped them make a lasting impact on their community and build a reputation of trust and compassion.
With a 94.00 Rating Score and a large number of positive reviews across multiple verified sites, Tennant Funeral Homes is the right choice when looking for funeral homes and services in the Sterling area. Here are just a couple of examples of the amazing reviews they’ve received:
“The caring, compassion and attention to detail was amazing. They made this difficult time easier.”
“They made a very hard and emotional day go smoothly so we could focus on each other and honor someone we loved very, very much.”
Of all the funeral homes to choose from in the Sterling area, how has Tennant Funeral Homes managed to stand out and build such an impeccable reputation? We sat down with Justin Tennant, a Certified Mortuary Science Practitioner, to find out.
What is your secret to such a strong online reputation?
I think it’s probably just because we care so much about what we do. Our goal is to meet our clients’ unique needs and wants, not to push them to do things our way. In an age where people want things a little more personalized, the level of service we provide is noticed and appreciated, and our clients want to spread the word about it.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
We operate in a smaller community, and a lot of the people who come to us are people we already know. If people have special requests, we’ll always take care of them. Basically, we are here to facilitate what people would like, not to impose on them of what we think a funeral should be, and that makes us truly stand out in our industry.
Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?
We’re a generational funeral home. My father, David Tennant, acquired and remodeled the funeral home back in 1978, but he had been in the industry since he was 17 years old. My brother and I have been involved in the business since the early 2000s, but we grew up helping out with cutting the lawn and other tasks. Growing up around the business made it much easier to choose it as a career.
By focusing on each client completely, we believe that they will feel special and taken care of, and that’s what we are here to do. We want our clients to feel like we are taking our time and not rushing to get things done.
Outside of building a strong online reputation, what else do you do to market and grow your business?
We do some print ads, and we used to do radio ads, but we stopped because we didn’t see a lot of benefit out of it. We are active on Facebook, but in a tight-knit community like ours, word of mouth and repeat business are our biggest drivers of growth.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
Everything starts with customer service so if you have a product or service you’re trying to sell, focus on one person at a time and do your very best for that person.
Thank you, Justin, for taking the time to sit down and share with us. From all of us at Top Rated Local, we’d like to give a heartfelt congratulations to the team at Tennant Funeral Home for making such a difference in their community and for being a 2018 Top Rated Local Winner.
If you’re interested in learning more about Tennant Funeral Home, visit their website today.