Top Rated Local® is pleased to announce that Thomas Family Funeral Home is an award winner for funeral homes & services in 2019.
For a respectful, professional, and affordable funeral home in Minot, look no further than this award-winning company!
Thomas Family Funeral Home has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.73 stars, earning them an impressive Rating Score™ of 93.30 and a 2019 Top Rated Local award for ranking as one of the top three funeral homes & services in North Dakota!
Here’s just one of their many five-star reviews:
“Thank you to the Thomas Family and staff for their comforting, professional, and compassionate care. There is a reason our family has used your family for generations — because of the personalized, caring attention you provide to our loved ones and to us. Thank you for your assistance with my grandmother’s arrangements!” – B.B.
It is because of excellent reviews like this that Thomas Family Funeral Home is now able to call themselves a Top Rated Local award winner!
Not Your Average Funeral Home
With over 95 years in business, Thomas Family Funeral Home has developed a strong reputation within the community of Minot. This is a family-owned business that believes in hiring only the best staff. Co-Owner, Mark Roth, generously gave us a few minutes of his time to talk more about his business.
The first thing we wanted to know was what it is that makes Thomas Family Funeral Home stand apart from their competitors. To start, they only employ the best of the best. They have one of the only certified pre-planning consultants, some of the best embalmers in the state, and they use four people during the service when the standard is two. Thomas Family Funeral Home is also the least expensive Funeral Home in Minot. They hold themselves to these high standards because they want to show a kind hand to people in a time of need. Mark told us:
“The key to our success is to treat each client like family. We have all lost a loved one; we understand the ministry that needs to take place during that time of loss.”
Building Success Through Human Connection
With as impressive a reputation as Thomas Family Funeral Home has developed, we were excited to hear about some of their marketing techniques. Mark told us that they have utilized social media platforms, like Twitter and Facebook, as well as TV and radio ads. What they are most proud of is their community involvement. They answer their own phones 24 hours a day as a way of keeping the human element present in all of their work. Even their facility adds to the feeling of family — it began as a private home in 1904, and over time, has developed into a landmark facility.
There are many businesses out there that are looking to build as impressive a reputation as Thomas Family Funeral Home has managed to. We asked if Mark could share any expert advice with these companies. Here’s what he had to say:
“Be consistent with your content.”
Congratulations to Thomas Family Funeral Home for being a 2019 Top Rated Local award winner, and special thanks to Mark for taking the time to speak with us!
