Georgia’s Top Rated Local® Physical Therapists Award Winner: Healing Hands Physical Therapy

Top Rated Local® is pleased to announce that Healing Hands Physical Therapy is the number one physical therapy center in all of Georgia for 2019!

Get in motion with the help of Healing Hands Physical Therapy in Augusta.

Healing Hands Physical Therapy has received dozens of reviews on four verified sites with an average rating of 4.85 stars, earning them a tremendous Rating Score™ of 96.49 and a 2019 Top Rated Local award for being ranked the number one physical therapy center in all of Georgia!

Here’s just one of their many five-star reviews:

“This is the most caring facility in Augusta. The combination of professional skill, poise and gentle support really encourages me in my part of physical therapy. I feel I [have] made progressive improvement in my physical state and relief of pain because of their attention to the work. I would recommend Helping Hands to anyone seeking high-caliber physical therapy. Also, they have a transportation service for those who need a ride.” – Catriona C.

Not Your Average Physical Therapy Center

We wanted to know what makes Georgia’s number one physical therapy center so special, so we took a few minutes to talk with Operations Director, Shanita Banks.

The first question we had for Shanita was what makes Healing Hands Physical Therapy unique compared to their competition in Georgia. She told us that what sets them apart is their quality customer service and the fact that they offer free transportation for people who can’t drive.

We also asked Shanita about Healing Hands Physical Therapy’s mission and how they work to make the world a better place. Shanita shared their mission statement with us, which is:

“Healing Hands Physical Therapy provides guaranteed, personalized pain-relief solutions for every stage of life.”

Shanita went on to tell us about the many ways they give back to their community, including doing drives, partnering with a church that has a food pantry, collecting food at their clinics and donating candy to “Trunk-or-Treat,” which is hosted by local churches and provides a safe trick-or-treat option for children in the community.

Building Success by Focusing on the Patient

When we asked Shanita what their secret is to such a strong online reputation at Healing Hands Physical Therapy, she attributed it to their commitment to providing quality patient care and to treating patients as individuals instead of numbers, which keeps them coming back. They also use an automated system that asks patients to leave reviews.

Apart from building the kind of online reputation any business would envy, Healing Hands Physical Therapy has spread the word about their service through community involvement and by doing weekly drop-ins with the doctors who refer patients to them. They thank those doctors by giving them flowers and candy.

Every physical therapy center wants to grow their business and build their online reputation the way Healing Hands Physical Therapy has. Here’s Shanita’s advice for them:

“It boils down to great customer service and giving patients what they need. Their goal is to get clients ‘back in motion,’ and when people get their health back and are able to move again, they are happy and willing to leave reviews…”


Congratulations to the team at Healing Hands Physical Therapy for being a 2019 Top Rated Local award winner, and thank you so much, Shanita, for taking the time to speak with us!

We highly recommend Healing Hands Physical Therapy in Augusta. Visit their website today!

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