Top Rated Local® is pleased to announce that L&S Home Improvements is an award winner for home contractors in 2019.
If you are looking for a home contractor that will treat you like family while offering top-quality service, look no further than this award-winning company!
L&S Home Improvements has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.87 stars, earning them an impressive Rating Score™ of 99.72 and a 2019 Top Rated Local award for ranking as one of the top 10 home contractors in Michigan!
Here’s just one of their many five-star reviews:
“[Do you] need a new roof? Don’t hesitate to call L&S Home Improvement. They did
what they said they were going to do, when they said they would do it, and did a great job for a very fair price. [I am] 100-percent satisfied, from sales to complete installation and the thorough clean-up.” -T.W.
It is because of excellent reviews like this that L&S Home Improvements is now able to call themselves a Top Rated Local award winner!
Not Your Average Home Contractors
We were excited to learn all about how L&S Home Improvements has been able to build such an impressive reputation, so we sat down with the Director of Sales and Operations, Katherine Castiglione.
The first thing we wanted to know was what it is that makes L&S Home Improvements stand apart from their local competitors. Katherine told us about the personal attention their clients receive. She told us about how big an emphasis they put on communication. They make it a point to be readily available for any of their customers who might have questions. They also do a personal follow-up appointment with every customer. The owner himself goes to visit every job. Katherine told us:
“When [a client] decides to go with us, they become part of the L&S family.”
Building Success Through Reliability
There are many businesses out there that are looking to build as impressive a reputation as L&S Home Improvements has managed to. We asked if Katherine could share any expert advice with these companies. Here’s what they had to say:
“Do what you say you’re going to do. Show up on time, provide the quality that you say you’re going to provide, and follow up with your homeowners. Keep communication strong between staff and higher-ups in the business, as well as with homeowners. Try to get yourself out there. Post pictures of your jobs. Tell people about yourself.
Work with other companies if you don’t know what you’re doing on the web — get with a professional web designer and a marketing team that can help you get started. Maintain [your web-presence]; you have to keep it up to date. You have to be watching it and add new content to it.
Don’t forget to ask your homeowners for reviews when you go out. That’s a huge one on its own — getting those reviews so people can see the first-hand experience from people that you have worked for.”
Congratulations to L&S Home Improvements for being a 2019 Top Rated Local award winner, and special thanks to Katherine for taking the time to speak with us!
