Top Rated Local® is pleased to announce that Winston Brown Construction is a 2019 award winner for home contractors in the state of Kansas!
If you are in search of a professional contractor to help out with a home remodel, make sure to check out Winston Brown Construction in Kansas.
Winston Brown Construction has over 40 ratings on 3 verified sites with an average star rating of 4.84 stars earning them an amazing Rating Score™ of 95.43 and a 2019 Top Rated Local award for being one of the top 10 home contractors in the entire state of Kansas.
Here is a five-star review from one of their many happy clients:
“I did a major addition and complete kitchen remodel with Winston Brown in 2012, which made our home more enjoyable and functional. I went back to Winston Brown in 2017 for a master bath and laundry room remodel, which transformed those spaces. The whole team is great. Their attention to detail, quality, and making the process as smooth as possible was really important to me. I would highly recommend WB for a project of any size!” – Marjorie B.
Not Your Average Home Contractor
We took some time to speak with Cheryl Lee, business manager of Winston Brown Construction, because we wanted to find out exactly how they had built such an impressive business and online reputation.
One of the first things we wanted to have answered was exactly what separates Winston Brown Construction from all of the other remodelers
and why they should be your first call when looking to hire a contractor. Here is what Cheryl told us:
“We have a really hands on approach. Honestly, we’re a design/build firm. We design everything from what lumber to use to the finishing touches. You know exactly what you’re getting before we ever swing a hammer! We pride ourselves in looking at everything possible before we start.”
We were also interested in finding out what Winston Brown Construction focused on as their mission and how they feel like they make their community and the world a better place. Cheryl said that their mission to help people stay in love with their home and not move into something new. They try to add a more creative flair to the typical compartmentalized homes found in Kansas.
Building Success Through Consistent Engagement
One thing we really wanted to understand when speaking with Cheryl was how Winston Brown Construction built such a strong online reputation. Cheryl said:
“We try to stay in constant contact with our customers. Part of our process is to send a follow up email after a job has been completed, as well as ongoing communication with our previous clients. We want them to share their experience with our company.”
Outside of a strong online reputation, Cheryl has made sure to use other channels to support customer growth. She said that Facebook and Instagram are very important to their marketing efforts, as well as direct mail and graphic wraps on their vehicles.
To any businesses that read this and want to have similar success to Winston Brown Construction, here is the advice from Cheryl:
“Focus on the customer experience, from start to finish! Continue to meet with your customers during the project, and follow up after you’re done. Be personal with it, such as hand-written cards and making a phone call.”
Congratulations to the team at Winston Brown Construction for being a 2019 Top Rated Local award winner, and thank you so much, Cheryl, for taking the time to speak with us! Learn more about this business online today.
