Top Rated Local® is pleased to announce that Home Care Assistance of North Broward is a 2019 award winner for home health care providers in Florida!
If you’re looking for professional, compassionate home care, look no further than Home Care Assistance of North Broward.
Home Care Assistance of North Broward has received dozens of reviews on four verified sites with a perfect average rating of 5.00 stars, earning them an outstanding Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking among the top five home health care providers in all of Florida!
Here’s just one of their many five-star reviews:
“My father’s health gradually deteriorated as his Parkinson’s Disease advanced, but as it did, it was a great comfort to have such caring professionals helping me every step of the way. They provided two caring and highly competent live-in aides for more than the last two years of my father’s life. Twice, I had to change aides because they had life situations of their own that necessitated their departure, and each time, I was brought in to interview up to five replacements, all of whom were qualified. My job was to simply pick the best. The administration ran like clockwork, and if there was ever a problem, it was competently and rapidly addressed, leaving me with a five-star satisfaction level — hence, the rating.” – Ken S.
Not Your Average Home Health Care Provider
James Buscemi, the owner of Home Care Assistance of North Broward, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Home Care Assistance of North Broward apart from the many other home health care providers in Florida. Here’s James’s response:
“It is the level of personal attention that we offer. A lot of other organizations treat it just as a business, but we promote emotional awareness and intelligence. We are going to complete our tasks with humanity and have that emotional awareness. The culture we create with our caregivers is super important. We don’t just focus on having the qualifications; we want to get to know each employee and create a culture of excellence.”
We also wanted to know why they do what they do at Home Care Assistance of North Broward and how they work to make the world a better place. James told us that their organization’s priorities are communication, dependability — which is a sign of respect for the family and client — emotional intelligence, self-awareness, self-regulation and perseverance. He added:
“This is difficult, and you will be faced with difficult situations. You must figure out a way to get through those situations.”
Building Success With a Commitment to Communication
When we asked James about Home Care Assistance of North Broward’s secret to such a strong online reputation, he said:
“It starts with the service that we provide. We do a wonderful job with maintaining communication with the families that we serve. That open line of communication about their loved one is key. We take pride in asking people to leave us reviews and direct them to the major review mediums. We utilize a service, called SignPost, which helps us solicit our clients for reviews.”
Outside of building the kind of online reputation any business owner would envy, Home Care Assistance of North Broward has spread the word about who they are and what they do through local print media and social media ads.
Clearly, James knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:
“The biggest struggle is the challenge and anxiety of getting through the first year and figuring out the business landscape and what works/doesn’t work. Perseverance and fighting through the difficult moments will help things become easier for you in year two and three.”
Congratulations to the team at Home Care Assistance of North Broward for being a 2019 Top Rated Local award winner, and thank you so much, James, for taking the time to speak with us!
We highly recommend Home Care Assistance of North Broward. Visit their website today!
