Top Rated Local® is pleased to announce that Visiting Angels is an award winner for home health care providers in 2019.
If you or a loved one are seeking a reputable and caring home health care provider, we urge you to look into Visiting Angels.
Visiting Angels has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.81 stars, earning them an impressive Rating Score™ of 94.10 and a 2019 Top Rated Local award for ranking as one of the top seven home health care providers in Texas!
Here’s just one of their many five-star reviews:
“My grandpa recently passed and I’m writing this to give praise to Leann Brooks and Visiting Angels of San Angelo. Leann oversaw the caretakers that were with my grandfather for these past few years, they were courteous, friendly and hardworking. With our family living in WI, communication would seem difficult, but that was not the case! Leann, as well as Logan and the other angels, went over the top to keep my mom in the loop. [I am] planning to move my mom down here in 20 years to be cared for by this team because they are so amazing!” – C.T.
It is because of excellent reviews like this that Visiting Angels is now able to call themselves a Top Rated Local award winner!
Not Your Average Home Health Care Providers
We were excited to learn all about how Visiting Angels has been able to build such an impressive reputation, so we sat down with the Director, LeAnn Brooks. Speaking with LeAnn highlighted the passion she has for her industry and for the people they serve.
We asked LeAnn what it is that makes Visiting Angels stand apart from their competitors. LeAnn spoke specifically about the pride she has in her team:
“I would put my team up against anyone. It’s really their mission, they love working with the elderly. They have compassion and a heart for the industry and it shows in the way they deal with the clients and their families.”
LeAnn went on to share with us that she feels our elders are so important, and she and her team work diligently to make a difference in their lives by supplying reputable caregivers, a good agency, and 24/7 availability. They work hard to make sure that the elderly and their families have some peace of mind and genuine dedicated love and care. LeAnn told us that families will often feel lost as to how to care for an elderly loved one, especially when faced with diseases like dementia or Alzheimer’s. She says it is a goal of Visiting Angels to offer comfort and independence for those families. LeAnn says:
“We work very hard to make a heart-connection with our clients and their families. We strive for excellence, we want to make sure they feel comfortable and can live independently at home.”
Building Success With Care
Visiting Angels has established a truly impressive online reputation. When we asked LeAnn about that, she let us know that most of their clients are not very tech savvy, so when they are getting good reviews online, it’s because someone had to be very impressed by their service.
“My best marketing is the fact that we go out and do a great job… Word of mouth and making sure that we live up to what we say we are going to do and providing excellent service is our best marketing.”
LeAnn went on to tell us that a part of the reason she is able to have such confidence in their service is due to the fact that Visiting Angels invests a lot of time and effort into training their caregivers. They make it a point to only hire the best.
There are many businesses out there that are looking to build as impressive a reputation as Visiting Angels has managed to. We asked if LeAnn could share any expert advice to these companies. Here’s what they had to say:
“Building a heart-connection with [your clients] is why they go online and give [positive] reviews. The same thing goes for taking care of [your employees] as well. It’s all about making the heart-connection.”
Congratulations to Visiting Angels for being a 2019 Top Rated Local award winner, and special thanks to LeAnn for taking the time to speak with us!