Top Rated Local® is pleased to announce that Visiting Angels of Richmond is an award winner for home health care providers in 2019.
If you are looking for a home health care provider that can help you or a loved one feel comfortable at home for as long as possible, look no further than this award-winning company!
Visiting Angels of Richmond has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as the number one home health care provider in Kentucky!
Here’s just one of their many five-star reviews:
“The Spader family would like to thank Visiting Angels of Richmond, Kentucky for the wonderful, compassionate, professional, and prolonged care of our mother. What we thought was going to be a short timeframe became more drawn out, and through it all, the staff never wavered in their duties, responsibilities, or the compassion they showed in their work. In a trying time, Visiting Angels offered great relief to the Spader family, and for that, we are eternally grateful. If the need occurs again, Visiting Angels will be our first call.” – F.S.
It is because of excellent reviews like this that Visiting Angels of Richmond is now able to call themselves a Top Rated Local award winner!
Not Your Average Home Health Care Provider
We were excited to learn all about Visiting Angels of Richmond and how they have gotten where they are today, so we sat down with the Assistant Director, Kelley Dandaneau.
The first thing we wanted to know was what it is that makes Visiting Angels of Richmond stand apart from its competitors. Kelley told us that they all truly love what they do, and their management team has very low turnover. She said that the home care industry can be very high-stress, especially when it comes to their schedules and working hours, but that their staff is incredibly committed to their job because of how passionate they are about what they do.
Kelley went on to tell us about their overall business mission, saying:
“Our mission is simple: to provide quality care. We heavily train and groom staff in order to provide the best care possible, which in turn, brings in more clients. We are in a small town where everybody knows each other. We will get calls all the time from someone who ran into one of our staff in Walmart. We enlist and train extremely passionate staff, so that we’re always helping the people who come to us for help.”
Building Success By Offering Incredible Care
Visiting Angels of Richmond has earned a fantastic reputation, so we asked Kelley how they have managed to grow their business and get such incredible reviews. She said that they simply focus on giving their caregivers and clients the same respect and dignity they would like to get themselves. They go above and beyond for their caregivers, which encourages them to give the best care possible. If a family asks how they can show their appreciation, they will encourage them to leave a review.
In addition to building the kind of online reputation that any small business would envy, Visiting Angels of Richmond has spread the word about who they are and what they do by working with small businesses, like nursing homes, doctor’s offices, and physical therapy clinics, in order to create personal connections. Word of mouth has been their most reliable way of getting their name out.
There are many businesses out there that are looking to build as impressive a reputation as Visiting Angels of Richmond has managed to. We asked if Kelley could share any expert advice with these companies. Here’s what she had to say:
“Get out there as much as possible without spending too much on marketing. Face-to-face and online groups will be your best friend.”
Congratulations to Visiting Angels of Richmond for being a 2019 Top Rated Local award winner, and special thanks to Kelley for taking the time to speak with us!