Top Rated Local® is pleased to announce that 5-Star Cleaning Services is a 2019 award winner for house cleaning companies in Delaware!
Keep your home clean, beautiful and stress-free with the help of 5-Star Cleaning Services in Wilmington.
5-Star Cleaning Services has received dozens of reviews with an average rating of 4.90 stars, earning them a fabulous Rating Score™ of 93.00 and a 2019 Top Rated Local award for ranking among the top 10 house cleaning companies in all of Delaware!
Here’s just one of their many five-star reviews:
“I recently moved into a home and wanted to get the carpet cleaned until we are ready to renovate the upstairs. I called 5-Star, and they were affordable and very flexible on scheduling the cleaning. The crew arrived on time, and even though the weather was super hot, the guys…did an excellent job and made the carpet look brand new. I will use them again and definitely recommend their service.” – Billy B.
Not Your Average House Cleaning Company
We wanted to learn all about 5-Star Cleaning Services and its impressive online reputation, so we took a few minutes to talk with the manager, Jim McGrath.
The first question we had for Jim was what is it that sets 5-Star Cleaning Services apart from their competition in Delaware. Here’s Jim’s response:
“It’s our employees. Our employees make all the difference.”
We also wanted to know what their mission is at 5-Star Cleaning Services and how they work to make the world a better place. Here’s what Jim had to say:
“Our mission is to grow this company to create a home for our employees who are looking to be here long-term and not on a short-term, rotational basis. So, we’ve invested a ton of time, effort and money in creating an atmosphere, and that atmosphere has produced positive results both in our customer service scores and in our financial success.”
Building Success Through Customer Service
Jim attributes 5-Star Cleaning Services’ strong online reputation to their commitment to customer service:
“It’s just all about customer service. It’s taking care of the clients and doing right by them. Be a promoter of a happy workplace for your employees, and they’ll promote the same for your customer base.”
Outside of building a powerful online reputation, 5-Star Cleaning Services has gotten their name out there through mailer advertising and their solid referral package.
There are so many business owners out there looking to build the kind of online reputation 5-Star Cleaning Services has. Here’s Jim’s expert advice for them:
“If you make it about your employees, it doesn’t matter how much effort you put into your advertising both online or by mailer, you’ll produce results because your clients will always talk.”
Congratulations to the team at 5-Star Cleaning Services for being a 2019 Top Rated Local award winner, and thank you so much, Jim, for taking the time to speak with us!
We highly recommend 5-Star Cleaning Services in Wilmington. Visit their website today!
