Top Rated Local® is pleased to announce that J’s Cleaning Service is a 2019 award winner, thanks to heir stellar 98.28 Rating Score™, 4.73 star rating average, and the hundreds of excellent reviews they’ve received!
As one of the top 10 house cleaning companies in Virginia, tons of people have great things to say about J’s Cleaning Service. Here are just three of the rave reviews they’ve received:
“I had the pleasure of having this company come out and clean my carpets, and I must say from scheduling to servicing, I had nothing but a wonderful experience. But what stood out the most were the two men that came and did the actual work. I’m upset I didn’t catch their names but they were very polite and personable and timely. This was one less stress I have on my plate thanks to J’s Cleaning Services.” – Dylanne B.
“I’m moving out of my rental townhouse to start a new job in Philadelphia. I’m generally a very clean person, but I definitely want to get my full security deposit back and didn’t want to mess with cleaning the carpets myself! Dave arrived right on time and had the carpet in the living room, the bedroom, and the entryway done in an hour. They look so much better than when I moved in — Dave was able to remove the stains that were there when I moved in two years ago! I hired them based upon the Yelp reviews and am glad that I did! If I were still going to be living in the area, I would definitely hire them again.” -Erin B.
“I had the opportunity to meet Dave, the owner, and three of his team recently. They were hired to do a move out clean of my old home and some other cleaning in my new home as well. I highly recommend them for all your needs because they definitely delivered even more than what was promised. Dave is quick to respond and extremely accommodating, just an all-around nice guy who absolutely made certain that things were done right. His team was pleasant, well mannered, and great at making each place look and smell wonderful. Can’t say enough good things about them all!” -Sharon L.
Not Your Average House Cleaning Company
David Bracy, the owner of J’s Cleaning Service, took some time to chat with us about his business’ success.
First, we wanted to know how this talented team manages to stand out from the crowd of other cleaning companies in the area. David credited it mainly to customer care, saying, “We care as owners and so do our employees. We, at no charge, fix complaints until the customer is satisfied. [We are] very involved with recurring clients, sending holidays cards, pictures of clients. We have a very welcoming and warming environment.”
Building Success By Appreciating Feedback
David and his team believe strongly in accepting and using feedback to better the business. His advice to other businesses? “It is important to ask customers for their feedback. You can’t make everyone happy, but make it your goal to make your customers happy. Be personable with your customers, and stay customer service oriented. Also, it’s very important to reply to reviews, whether good or bad.”