We are excited to announce that the team at Apple Aire has won a 2018 top Rated Local® award for their outstanding Rating Score™ of 98.8!
Through their passion for doing good work and the generating great results, Apple Aire has received tons of excellent reviews. In fact, when we were searching for the best ones, we came across quite a few that went on so long gushing about Apple Aire, that we couldn’t even fit them in this article. Check out a couple of the more concise, but equally telling reviews happy customers have left for Apple Aire:
“I am beyond pleased with the service provided by Apple Aire. I called on a Monday afternoon and they had us on for next day to check things out on our gas leak at our home. The technician Rob was quick, knowledgeable, and prepared to let us know what we needed. They were able to be out the very next day and get things all patched up. The estimate that we were given was spot on and actually even less, saving us $100. We will recommend this company again and again!” -Cori S.
“Todd and his people are some of the most “professional” professionals that I’ve come across. They handled all of my questions and needs in a very timely manner while also being friendly and knowledgeable. Since the work that they performed for me was fairly large, this was exactly the type of treatment that I was hoping for. I would highly recommend them for any future jobs.” – Jeff B.
Founder/Owner Todd Terry took a moment to speak with our team about his company’s incredible online reputation. Here’s what he had to say:
What is your secret to such a strong online reputation?
Ethical customer service. We take immense pride in understanding customer needs and fulfilling them. We have a long history of success and on the rare occasion that we do make a mistake, we fix it immediately and fully.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
Again, the answer is service. Our personalized customer service really makes us stand out, because that’s not something you see very often. Because we’re a small, family-owned company, we are able to treat each customer as an individual. To us, our customers are family.
Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?
I saw a need for a good home service business in my community. What we had before simply didn’t cut it. We provide our community with a solution to their problems without causing any further ones.
Outside of building a strong online reputation, what else do you do to market and grow your business?
Referral lists are a huge part of our marketing strategy. We firmly believe they’re a great marketing tool.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
Do what’s right for the consumer and do things ethically and professionally, otherwise, it’ll come back to haunt you.
Thank you for your time and wise words, Todd! To the entire team at Apple Aire — congratulations on your Top Rated Local award! Keep serving your community well.
Looking for excellent HVAC service in the Golden, Colorado, area? We highly recommend Apple Aire! Visit their website for more information.
