Top Rated Local® is pleased to announce that Specialty Heating and Cooling is not only one of the top three HVAC companies in Oregon, but one of the top 100 businesses overall in the state for 2018!
Building a tremendous online reputation can be hard, but the team at Specialty Heating and Cooling has done a great job making theirs shine. Here are just two of the reviews that helped them earn a 99.09 Rating Score™ and a 4.81 average star rating:
“[The] Specialty Heating and Cooling tech visits twice a year to inspect the furnace and A/C. They are on time, professional, and well informed. They provide information that helps to make decisions about taking care of your heating and cooling systems. I highly recommend.” -Diane C.
“Our heat pump had stopped working, and we knew high temperatures were in the forecast for the next week. We called on Friday and had an appointment the following Monday. [The tech] arrived on time. He offered to wear shoe covers in the house! He was detailed and thorough in checking our furnace and heat pump. [He] spent quite a few hours working on the problem and restored the heat pump’s air conditioning!” – Alayne B.
Not Your Average HVAC Company
We spoke with Sarah Streeter, the owner of Specialty Heating and Cooling, about her business’ phenomenal online reputation.
This talented team has certainly impressed their customers. So, what’s the Specialty Heating and Cooling difference? If you ask Sarah, she’ll say, “It’s our commitment to excellence through continued education for our staff. They all hold the highest certifications at the level they are at, and we continue that throughout their career. We are truly committed to the customer and genuinely care about the feedback we receive from them. We want them to have an above-and-beyond experience.”
Building Success Through Integrity and Intentionality
As an award-winning business owner who has received tons of rave online reviews, Sarah has some wisdom to pass on to other business owners who want to improve their online reputation. Here’s the advice she has to offer our readers:
“Do what you say you are going to do. Be intentional about training your team and staff on how to ask for referrals, and really make sure they are taking great care of the customers each and every interaction.”
Thank you for speaking with us, Sarah! Congratulations to the team at Specialty Heating and Cooling for being a 2018 Top Rated Local award winner!
