Top Rated Local® is pleased to announce that Tom’s Heating & Air Conditioning LLC is a 2019 award winner for HVAC companies in Arkansas!
When it comes to HVAC installation, repair and maintenance, no other company can compare to Tom’s Heating & Air Conditioning LLC in Van Buren.
Tom’s Heating & Air Conditioning LLC has received dozens of reviews with an average rating of 4.92 stars, earning them a wonderful Rating Score™ of 95.16 and a 2019 Top Rated Local award for ranking among the top 10 HVAC companies in all of Arkansas!
Here’s just one of their many five-star reviews:
“We called Tom’s to look at an air unit at one of our offices, because it wasn’t cooling. The call was made a little before lunch, and they were at our place a little after 1 PM. The tech was very friendly and quickly went to work. They made the repair and solved the problem within 15 minutes. The company is very professional, and the techs are clean, respectful and work quickly without spending time trying to sell you parts you don’t need. This is the most professional service company we have experienced in the Fort Smith area.” – Mad Cow Cutlery
Not Your Average HVAC Company
We wanted to learn all about Tom’s Heating & Air Conditioning and its impressive online reputation, so we took a few minutes to talk with the owner, Barry.
The first question we had for Barry was what is it that sets Tom’s Heating & Air Conditioning apart from their competition in Arkansas. Barry told us that they don’t make up excuses; they perform the service that is required. Customer service is their number priority, and they are dedicated to taking care of their customers. Barry said:
“We do whatever it takes to make it right. If there is a problem after we are done we make sure to fix it.”
Barry went on to tell us that, while they offer a variety of services, their main focus is on replacement and service work for residential customers.
We also wanted to know what their mission is at Tom’s Heating & Air Conditioning. Here’s what Tom had to say:
“We only accept 100-percent customer satisfaction as the end result of a job.”
Building Success Through Word of Mouth
Barry told us that he and his team stay on top of Tom’s Heating & Air Conditioning’s strong online reputation by checking out their online reviews.
Outside of building a powerful online reputation, most of their business at Tom’s Heating & Air Conditioning has come from word-of-mouth referrals, but they’ve also done some radio advertising.
There are so many business owners out there looking to build the kind of online reputation Tom’s Heating & Air Conditioning has. Here’s Barry’s expert advice for them:
“The internet is where it’s at, and reviews lead the way. You have to gear yourself towards that direction. Everyone today has a smartphone; it is vital you make a presence online. If you’re trying to do it as you did in the 80s or 90s, you are not going to be successful.”
Congratulations to the team at Tom’s Heating & Air Conditioning LLC for being a 2019 Top Rated Local award winner, and thank you so much, Barry, for taking the time to speak with us!
We highly recommend Tom’s Heating & Air Conditioning LLC in Van Buren. Visit their website today!