Top Rated Local® is pleased to announce that Big 8 Tyre Center is a 2019 award winner in Iowa!
When it comes to tires, there’s no better option than Big 8 Tyre Center in Marshalltown.
Big 8 Tyre Center has received hundreds of reviews with an average rating of 4.98 stars, earning them a phenomenal Rating Score™ of 97.77 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Iowa!
Here’s just one of their many five-star reviews:
“Big 8 always does exceptional work whenever I take my car in. They can usually get me in within a couple of days, many times the next day, after calling for an appointment, which really helps with my busy schedule! If I still have issues, they are more than happy to dig deeper to get the problem fixed. It fits my budget, and that is definitely a plus! I have never met a more friendly and professional staff; they do an awesome job explaining what the problem entails, as well as how they fixed it. This is the only place I trust to take my car. I would give Big 8 ten stars if the site allowed it!” – Jessika J.
Not Your Average Tire Center
We wanted to learn all about Big 8 Tyre Center and its impressive online reputation, so we took a few minutes to talk with the co-owner, Jerry Angle.
The first question we had for Jerry was what is it that sets Big 8 Tyre Center apart from their competition in Iowa. Here’s Jerry’s response:
“Our honesty and fairness [are what make us unique], and we take the time to explain everything every time to our customers. We fix their problem and don’t sell them something they don’t need. We don’t hustle. Because of that, our client database is one-third of our population. We have built our client database with customer retention.”
Jerry went on to tell us that he has worked for worked Big 8 Tyre Center since 1985 and has been a co-owner for more than 11 years!
We also wanted to know what their mission is at Big 8 Tyre Center and how they work to make the world a better place. Here’s what Jerry had to say:
“Honesty and fairness are the best policy. Our excellent customer service and the way we treat people is our mission. We are not driven by the price of our products. We provide people with a service that they really need.”
Building Success Through Handiwork, Customer Care and the Best Service
Jerry attributes Big 8 Tyre Center’s strong online reputation to the handiwork inside the store, to the way treat their customers, and to their commitment to providing the best service. He added:
“One year ago, we were hit by a tornado, and we are stronger than ever with the best service. Our customers are giving us reviews on their own; we don’t often ask people for reviews. How you treat and respect people and how they feel about you are what stand out to customers.”
Outside of building a powerful online reputation, Big 8 Tyre Center has gotten their name out there through their website, local newsprint and three commercials.
There are so many business owners out there looking to build the kind of online reputation Big 8 Tyre Center has. Here’s Jerry’s expert advice for them:
“Treat people the way you want to be treated!”
Congratulations to the team at Big 8 Tyre Center for being a 2019 Top Rated Local award winner, and thank you so much, Jerry, for taking the time to speak with us!
We highly recommend Big 8 Tyre Center in Marshalltown. Visit their website today!
