Top Rated Local® is pleased to announce that Belliston Jewelry is one of the top five jewelry stores in the entire state of Utah!
“The customer service at Belliston Jewelry is the best I have ever had. Everyone that I dealt with was kind, attentive, and very honest and upfront with repair costs and possibilities. They repaired two rings [and] a gold chain, and brought back to life a pendant. I will be going back to them for all of my future jewelry needs.” -Shane B.
“Stunning and durable custom jewelry. They take great pride in their work, as they should. Had my rings custom made by their designers and have always taken the rings here exclusively to get them detailed or resized.” -Audrey H.
“My fiancée and I had a great experience at Belliston. They treated us kindly and were very attentive. The owner, Dean, helped us, took his time showing us a myriad of diamonds and bands, and ensured our needs were met. We are pleased with the purchase and would recommend Belliston to anyone looking for any type of jewelry.” -Richard C.
These are just a few of the many reviews that earned Belliston Jewelry their well-deserved 97.29 Rating Score and, in turn, a 2018 Top Rated Local award.
Not Your Average Jewelry Company
Dean Belliston, owner of Belliston Jewelry, took some time out to speak with us about his business’ enviable online reputation. When asked what sets Belliston Jewelry apart from other similar companies in Utah, Dean said, “My team does not work on consignment. That is much different than most jewelry stores, but I think it changes the dynamic of the conversation because the staff member is not acting out of their own personal interest — they are focused on what the customer wants and needs. We also have a huge selection for our customers to choose from with over 2,000 ring choices. We want to make sure our customers, no matter what their price point is, have several options to choose from. We are extremely competitive in pricing and have exceptional quality in our stones.”
Building Success Through Focus and Customer Connection
So, what exactly is the Belliston secret to success? In Dean’s words, “I have always felt that business is a service to help people, not sell them something. We know that if we keep the customer’s best interest at heart, we will continue to get repeat business and they will be happy with their experience.” The Belliston way of doing things is undoubtedly customer-focused, which explains why they’re such a local favorite.
As for his advice to other businesses that are working on their online reputation, Dean had the following to offer:
“Have a focus/view of what you want to become. When I started this business 45 years ago, I knew I wanted it to be different. My name is on the sign outside, I knew I wanted to make it personal and never wanted my name to be tarnished in any way. It elevated the level of service we strive to provide from the very beginning.”
Congratulations to the team at Belliston Jewelry for being a 2018 Top Rated Local award winner!
