North Carolina’s Top Rated Local® Jewelry Stores Award Winner: Jewelsmith Inc

Top Rated Local® is pleased to announce that Jewelsmith Inc is an award winner for jewelry stores in 2019.

For all of your custom jewelry needs in Durham, look no further than this award-winning company!

Jewelsmith Inc has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.82 stars, earning them an impressive Rating Score™ of 98.24 and a 2019 Top Rated Local award for ranking as one of the top 10 jewelry stores in North Carolina!

Here’s just one of their many five-star reviews:

“[This is an] excellent staff. My partner and I could not be more thrilled about our custom-made engagement rings. [They have] been with us every step of the way and helped us design rings that reflect our aesthetics, values, and budget. I recommend this ‘gem’ of a local business to everyone.” – J.T.

It is because of excellent reviews like this that Jewelsmith Inc is now able to call themselves a Top Rated Local award winner!

Not Your Average Jewelry Store

We were excited to learn all about how Jewelsmith Inc has been able to build such an impressive reputation, so we sat down with the Designer, Delouis Wilson.

The first thing we wanted to know was what it is that makes Jewelsmith Inc stand apart from their local competitors. We learned that they are a full-service, custom design store that believes strongly in providing exceptional customer service.

Building Success Through Customer Service

With 43 years of success behind them, we were excited to learn about some of the ways this business has marketed themselves over the years. They occasionally advertise online via social media platforms. They also do some advertising in local papers. They are most excited about the community service they participate in. As a small local business, they believe it is very important to support their community.

There are many businesses out there that are looking to build as impressive a reputation as Jewelsmith Inc has managed to. We asked if Delouis could share any expert advice with these companies. Here’s what she had to say:

“Great customer service is key.”


Congratulations to Jewelsmith Inc for being a 2019 Top Rated Local award winner, and special thanks to Delouis for taking the time to speak with us!

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