Top Rated Local® is pleased to announce that Midtown Diamonds is an award winner for jewelry stores in 2019.
If you are looking for a reputable jewelry store for your next special purchase, look no further than this award-winning company!
Midtown Diamonds has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top five jewelry stores in Nevada!
Here’s just one of their many five-star reviews:
“I recently went to Midtown Diamonds for the first time to add a stone to an existing setting. Erik and his staff were fantastic! He was so helpful in ordering different stones to see what would look best. I was having trouble making a decision, and he patiently ordered other stones to make sure that I got exactly what I wanted. The end product is beautiful, and I am extremely happy with how it turned out. [I] would definitely go again to Midtown Diamonds and highly recommend them.” – T.P.
It is because of excellent reviews like this that Midtown Diamonds is now able to call themselves a Top Rated Local award winner!
Not Your Average Jewelry Store
We were excited to learn all about Midtown Diamonds and how they have gotten where they are today, so we sat down with the owner, Erik Ottmann.
Midtown Diamonds has recently celebrated their two-year anniversary and is your best source for custom and diamond jewelry in Reno. They are the only Antwerp diamond importers in the state of Nevada and go to Belgium twice a year to buy their diamonds direct from the cutters!
The passionate staff at Midtown Diamonds is dedicated to treating the customer right and making sure they’re happy. They are a laid-back establishment that offers top-notch service in an atmosphere that is not stuffy and is never pushy! When we asked Erik about their business mission, he said:
“I love jewelry, and I want other people to love it as much as I do. In order for people to love jewelry, they need to have a good experience when they come in!”
Building Success by Treating the Customer Right
Midtown Diamonds has earned a wonderful reputation, and Erick attributes their success to word of mouth and referrals. He told us that they also have a bit of a presence on social media sites, like Facebook and Instagram.
There are many businesses out there that are looking to build as impressive a reputation as Midtown Diamonds has managed to. We asked if Erik could share any expert advice with these companies. Here’s what he had to say:
“Listen to your customers, and treat them right! It’s really basic, but that’s really what it boils down to. There are times that things will need to be fixed, and you’ll eat a little bit of cost, but it’s worth it for your reputation!”
Congratulations to Midtown Diamonds for being a 2019 Top Rated Local award winner, and special thanks to Erik for taking the time to speak with us!
