Top Rated Local® is pleased to announce that Occasions Fine Jewelry is a 2018 award winner for jewelry stores in Texas!
If you’re looking for a jewelry store with a wide selection of options and great customer service, look no further than Occasions Fine Jewelry in Midland.
Occasions Fine Jewelry has received hundreds of reviews on five verified sites with an average rating of 4.86 stars, earning them a spectacular Rating Score™ of 98.57 and a 2018 Top Rated Local award for ranking among the top 10 jewelry stores in all of Texas!
Here’s just one of their many five-star reviews:
“Everyone is most gracious and helpful. There is no pressure to purchase, and the sales staff will go out of their way to select items they feel you would like to see. Stop in for a cup of coffee, and enjoy the hospitality.” Barbara B.
Not Your Average Jewelry Store
We took a few minutes to talk with Michael Fleck, owner and President of Occasions Fine Jewelry, to learn a little more about the business and how they managed to build such an impressive online reputation.
The first thing we wanted to know was what sets Occasions Fine Jewelry apart from the many other jewelry stores in Texas. Here’s what Michael had to say:
“We have a lifetime warranty on our jewelry. Any issue, we fix it. We want your experience to always be comfortable and rewarding.”
We also asked Michael what their mission is at Occasions Fine Jewelry and how they work to make the world a better place. Here’s his response:
“You come to Occasions to celebrate your happy times. We want that happy time to extend to when you’re shopping as well.”
Building Success Through Consistent Service and Enhancing Customer Experience
Michael credits Occasions Fine Jewelry’s strong online reputation to their commitment to treating everyone consistently and to the fact that they are constantly looking for ways to enhance the experience they provide. Michael also said that his happy, well-paid team is a key part of their success, and that it directly affects the in-store experience.
Furthermore, they regularly ask for feedback from their clients at Occasions Fine Jewelry:
“We ask people to give us feedback online. Most of it ends up being positive. The few negative reviews that occur, we try to learn from.”
Outside of building a powerful online reputation, Occasions Fine Jewelry has grown through radio ads:
“Everyone knows our radio commercials. Some love them, and some hate them, but everyone knows them.”
Congratulations to the team at Occasions Fine Jewelry for being a 2018 Top Rated Local award winner, and thank you so much, Michael, for taking the time to speak with us!
We highly recommend shopping at Occasions Fine Jewelry in Midland for all of your jewelry needs. Visit their website today!
