Pennsylvania’s Top Rated Local® Jewelry Stores Award Winner: Paul Michael Design

Top Rated Local® is pleased to announce that Paul Michael Design has won two 2019 awards in Pennsylvania!

From jewelry repair and appraisals to custom pieces made by hand, Paul Michael Design in Pittsburgh has what it takes to handle all of your jewelry needs and then some.

Paul Michael Design has received almost 200 reviews on five verified sites with an average rating of 4.92 stars, earning them an extraordinary Rating Score™ of 99.24 and two 2019 Top Rated Local awards for ranking among the top 100 businesses and the top five jewelry stores in all of Pennsylvania!

Here’s just one of the many five-star reviews that got them there:

“What an amazing experience! Paul was able to take my idea and create a stunning pendant. When you meet with Paull, you have his undivided attention; he spends a lot of time to understand the vision and guides you through a design that will exceed expectations! He has incredible attention to detail and knows what will work in the final product. If you are looking for a place to get a perfect and personal piece of jewelry, visit Paul and his team!” – Lori D.

Not Your Average Jewelry Store

Paul, the owner of Paul Michael Design, took a few minutes out of his day to tell us a little more about this one-of-a-kind jewelry store and the impressive online reputation they’ve managed to build.

To start our conversation, we asked Paul what it is that sets Paul Michael Design apart from their competition in Pennsylvania. Paul told us that they involve their customers emotionally in the process and do great custom work.

We also wanted to know why they do what they do at Paul Michael Design and how they give back and make the world a better place. Here’s Paul’s response:

“We focus on the people. Clients aren’t just a number; they are special. People don’t buy what we do; they buy why we do it.”

Building Success by Listening to Their Customers

When we asked Paul about Paul Michael Design’s secret to such a strong online reputation, he attributed it the fact that they are artists with zero egos. They make it a point to listen to their customers and provide them with what they want.

Outside of building the kind of online reputation any business owner would envy, Paul Michael Design has spread the word about who they are and what they do by putting out engaging content that gets shared, as well as through social interactions in the community.

There are so many business owners out there looking to build the kind of online reputation Paul Michael Design has. Here’s the expert advice Paul has for them:

“If you fail, step up, make it right and walk away. Take accountability for your actions. Have empathy.”


Congratulations to the team at Paul Michael Design for being a 2019 Top Rated Local award winner, and thank you so much, Paul, for taking the time to speak with us!

We highly recommend Paul Michael Design in Pittsburgh. Visit their website today!

Share this article!