Top Rated Local® is pleased to announce that Platinum And Gold Jewelers is an award winner for jewelry stores in 2019.
If you are looking for a trusted, local jewelry store, look no further than this award-winning company!
Platinum And Gold Jewelers has received many overwhelmingly positive reviews across five different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 100.00 and a 2019 Top Rated Local award for ranking as one of the top 10 businesses and the number one jewelry store in Tennessee!
Here’s just one of their many five-star reviews:
“These jewelers go above and beyond when it comes to quality and customer service. After visiting many stores to find a matching wedding band for my custom made engagement ring, we finally found this company, and now we will never go anywhere else! I shipped my ring to them to have a custom band built around my engagement ring, along with an appraisal and adding rhodium plating to my original ring. The end result exceeded our expectations, and they made it incredibly affordable for the quality! I look forward to wearing my new set with pride for years and years to come.” – E.F.
It is because of excellent reviews like this that Platinum And Gold Jewelers is now able to call themselves a Top Rated Local award winner!
Not Your Average Jewelry Store
We were excited to learn all about Platinum And Gold Jewelers and how they have gotten where they are today, so we sat down with the Office Manager, Katie, and the owner, Charles.
The first thing we wanted to know was what it is that makes Platinum And Gold Jewelers stand apart from its competitors.
“I used to spend a lot of money in jewelry stores and I noticed a ton of issues. My motivation with Platinum and Gold Jewelers was to try and fix those issues. I was left with the impression of a jewelry store being similar to a sleazy 1970’s car salesman. Something in the industry needed to change. We as business owners need the customers, they don’t need me, thus, I have to go above and beyond.”
He went on to tell us a bit about how he is making those changes in the industry:
“We make sure our customers make an informed purchase. We give away a lot of information. We buy gold and jewelry to help those in a hard time. We also offer free appraisals and teach people how to re-sell jewelry. We operate with integrity. We receive wholesale prices and will beat anyone’s price. If you need custom work we are your shop!”
Building Success, Online And Off
Platinum And Gold Jewelers has earned a wonderful reputation, so we wanted to know more about how they have managed to get such incredible online reviews. Katie and Charles said:
“We always do the right thing! We are open and honest with customers. After providing phenomenal service, we feel comfortable asking customers to write a review.”
There are many businesses out there that are looking to build as impressive a reputation as Platinum And Gold Jewelers has managed to. We asked if Katie and Charles could share any expert advice with these companies. Here’s what they had to say:
“You need honesty, integrity, and to put everything on the table so there is no room for deceit or confusion.”
We also want to give a shout-out to the unofficial mascot, Mayhem! Mayhem is that darling pup in the photo, and customers adore him.
Congratulations to Platinum And Gold Jewelers for being a 2019 Top Rated Local award winner, and special thanks to Katie and Charles for taking the time to speak with us!