Top Rated Local® is pleased to announce that, thanks to their impeccable 97.76 Rating Score™, The Jeweler’s Bench is a two-time award winner in 2018!
Whether you’re looking for an engagement ring or a custom diamond wedding ring, one jewelry store in Provo stands above the rest — The Jeweler’s Bench.
With an emphasis on providing each and every client with the individual attention they deserve, The Jeweler’s Bench has earned dozens of online reviews with an average rating of 4.78 stars and two 2018 Top Rated Local awards — one for being among the top 100 business in Utah and one for being among the top 10 jewelry stores in Utah.
Here is just one of the many five-star reviews they’ve received from their happy customers:
“Dan the jeweler is awesome! Extremely knowledgeable and great at explaining all things jewelry to someone who doesn’t have much experience. Very fair prices! Would highly recommend this place to anyone looking to buy or sell.” – Chase P
Not Your Average Jewelry Store
The Jeweler’s Bench is not like most other jewelry stores, and one of the biggest differences is the individual attention that they provide for every single customer. It doesn’t matter if the customer is a big spender or they just need a small repair, they’ll always get the same high level of attention at The Jeweler’s Bench.
Unlike at other jewelry stores, customers at The Jeweler’s Bench are refreshed to learn that they won’t be brushed off or ignored, even if they aren’t planning on dropping a lot of money.
We asked the Master Jeweler at The Jeweler’s Bench, Dan Broadbent, why they do what they do. Here’s what he had to say:
“We help our customers find products that serve both them and their budget well, and we never try to push people out of their budget. The last thing that we want is to push people into something that’s not going to serve them well.”
Dan also shared his personal story with us:
“I wasn’t initially passionate about jewelry, but after being introduced to a jewelry class in high school, I enjoyed working with my hands so much that I decided to do it professionally. I love getting to work with people at a very important time in their lives, and it’s an honor to be able to play a part in commemorating that event.”
Dan will always go out of his way for his customers. For example, one customer wanted to pass on her wedding ring, but the only catch was that she had five heirs. Dan created five replicas so that she could pass her ring onto her five daughters and granddaughters!
Building Success By Providing the Best Possible Service
Dan credits the strong online reputation that The Jeweler’s Bench has been able to build to the team’s dedication to meeting their customers’ needs. They don’t always provide the fastest service, and sometimes, it takes time to get the work done, but it’s always the best service.
The customers at The Jeweler’s Bench appreciate the service the team provides, even if it takes longer than they might anticipate, and that compels them to leave a review and to spread the word to their friends and family.
Apart from having a banner in front of the store, The Jeweler’s Bench hasn’t done a lot of marketing, but they track everything and word of mouth is a huge source of growth for the company.
Dan always ensures that every individual he hires shares the same mentality of giving the customer what they need rather than just focusing on the bottom line. In fact, many times in the past, he has had to choose between pushing profits and doing what’s better for the customer, and every time, he’s chosen the latter.
When asked what advice he has for other business owners looking to grow their business and build their online reputation, Dan had these words of wisdom to share:
“Treat everyone like a friend, and go for the long-term relationship.”
Congratulations to the team at The Jeweler’s Bench for being a two-time 2018 Top Rated Local award winner, and thank you so much, Dan, for taking the time to speak with us!
If you’re looking for a great jewelry store in Provo, we highly recommend The Jeweler’s Bench. Visit their website today!
