Top Rated Local® is pleased to announce that The Grounds Guy of Florence is a 2019 award winner for lawn care companies in Alabama!
Keeping your lawn beautiful and healthy is easy when you have The Grounds Guys of Florence on your side.
The Ground Guys of Florence has received dozens of reviews from two verified sites with an average rating of 5.00 stars, earning them a wonderful Rating Score™ of 95.00 and a 2019 Top Rated Local award for ranking among the top 10 lawn care companies in all of Alabama!
Here’s just one of their many five-star reviews:
“Beau Tanner and the guys from The Grounds Guys designed my beds at my house. I have called them back for the last two years to replace shrubs (ones that my dogs destroyed) and to clean the beds up and re-mulch. Beau is great to work with, and his guys are polite and hard-working. I would recommend The Grounds guys of Florence to anyone. They will continue to be my go-to for landscaping needs!” – Daniel H.
Not Your Average Lawn Care Company
The Ground Guys of Florence’s core values are rooted in customer service. Everything they do — from showing up on time to their professional appearance and quality equipment — they do to ensure a great customer experience. And with The Grounds Guys franchise behind them, they have a world of knowledge at their disposal.
We sat down with Beau Tanner, who co-owns The Grounds Guys of Florence with his wife, Linsey, to find out why they do what they do and how they work to make the world a better place. Here’s what he had to say:
“Originally, we started to get financial freedom. From there, our mission is to provide a great team environment for our employees. As a team, we are constantly building a sense of camaraderie. We want to make sure that they feel that they’re a part of where our company is going. Through this, our employees maintain our high standards for customer experience.”
Building Success Through Customer Satisfaction
Beau credits The Ground Guys of Florence’s strong online reputation to their commitment to customer satisfaction:
“We treat everyone the way we want to be treated. Linsey always says we need to under-promise and over-deliver. We are truly customer oriented.”
Outside of building a powerful online reputation, The Ground Guys of Florence have grown through working with The Better Business Bureau and doing pay-per-click campaigns. They’ve also spread the word through their trucks, which are like mobile billboards.
Beau shared his advice for the many other business owners out there looking to grow their business and build their online reputation:
“Provide an experience for your customers so that they transition from a customer to a cheerleader of your business. Work closely with them so that you not only get the positive feedback but the constructive criticism and critiques as well. Treat people the way you would like to be treated, and be transparent with them.”
Congratulations to the team at The Ground Guys of Florence for being a 2019 Top Rated Local award winner, and thank you so much, Beau, for taking the time to speak with us!
For all of your landscaping and lawn maintenance needs, we highly recommend working with The Ground Guys of Florence. Visit their website today!
