Illinois’ Top Rated Local® Locksmiths Award Winner: The Professional Locksmith

Top Rated Local® is pleased to announce that The Professional Locksmith has won two 2019 awards in Illinois!

From emergency lock-outs to lock replacements and safe installations, there’s no better locksmith to work with in Chicago than The Professional Locksmith.

The Professional Locksmith has received thousands of reviews on five verified sites with a perfect average rating of 5.00 stars, earning them an impeccable Rating Score™ of 100.00 and two 2019 Top Rated Local awards for ranking among the top 10 businesses and the top five locksmiths in all of Illinois!

Here’s just one of the many five-star reviews that got them there:

“First of all, my call was accepted politely, professionally and compassionately. The locksmith, Josh, made great time in arriving. He was training another worker and was very detailed in demonstrating how to work on the specific lock I had. He was efficient and professional and explained to me as well as his trainee what was necessary to gain entry. There was no mess to clean up. I was so impressed by the professionalism of your employees, and Josh is a definite asset to your team. I hope to never find myself in another dire situation, but I assure you, I will recommend your company to anyone in need.” – Amy G.

Not Your Average Locksmith

Avishay Yizhak, the owner of The Professional Locksmith, took a few minutes out of his day to tell us a little more about this one-of-a-kind business and the impressive online reputation they’ve managed to build.

To start our conversation, we asked Avishay what it is that sets The Professional Locksmith apart from their competition in Illinois. Avishay pointed to their attention to detail and said:

“Our professional dispatchers are trained to ask the right questions. We are never late; we are going to be there 10-15 minutes early. We don’t cancel or push a customer after they schedule. We pay top dollar for the best equipment. Customers call for another job, not to come fix something that we didn’t do right the first time. We fully stand behind our jobs and guarantee them. We have very talented people. Our sister company, The Professional Moving Specialist, is the biggest moving company in Chicago, and we probably have the best pricing in Chicago, too. We like what we are doing. If you don’t have a happy customer, you aren’t going to be there for long. We treat each customer like they are the only one.”

We also wanted to know why they do what they do at The Professional Locksmith and how they give back and make the world a better place. Here’s Avishay’s response:

“[Our mission is] to provide the best locksmith experience in Chicago. Most of the time, it is a happy occasion, like when they have bought a new house, but it can also be a very stressful situation where they are locked out of the house and it is 20 degrees below zero. We want to help the community of Chicago feel safer.”

Building Success by Providing the Very Best Service

When we asked Avishay about The Professional Locksmith’s secret to such a strong online reputation, he said:

“We give our customers the best customer service we can provide. I’d rather lower the price and give a great experience, so that our customers go and tell their friends.”

Outside of building the kind of online reputation any business owner would envy, The Professional Locksmith has spread the word about who they are and what they do by working with the biggest real estate and property management companies in Chicago.

There are so many business owners out there looking to build the kind of online reputation The Professional Locksmith has. Here’s the expert advice Avishay has for them:

“You have to live and breathe your business 24 hours seven days a week and love what you are doing. It all gets started with the business owners and how they navigate. Be a good human being; listen to the needs of the customer; don’t oversell; give them only what they need; give them options, and let them decide what is best for them. When you are a good person, you wake up with a smile on your face. You need to have happy customers and happy employees.”

Congratulations to the team at The Professional Locksmith for being a 2019 Top Rated Local award winner, and thank you so much, Avishay, for taking the time to speak with us!

We highly recommend The Professional Locksmith in Chicago. Visit their website today!

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