Top Rated Local® is pleased to announce that Attos Estate Jewelry is a 2019 award winner in Maine!
If you’re looking for a truly unique selection of jewelry in Portland, look no further than Attos Estate Jewelry.
Attos Estate Jewelry has received dozens of reviews with an impeccable average rating of 5.00 stars, earning them a tremendous Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking among the top 50 businesses in all of Maine!
Here’s just one of their many five-star reviews:
“This is a lovely business, which was recommended to me by a friend as I had a few small gold bars to sell from a previous trip to Switzerland. The transaction was impeccable and professional, and the owner is a man who inspires confidence. The jewelry is just as gorgeous as the stunning decor. Don’t miss this shop if you’re in the Portland area. [I] highly recommend [them].” – Shannon
Not Your Average Jewelry Shop
We wanted to learn all about Attos Estate Jewelry and its impressive online reputation, so we took a few minutes to talk with the manager, Nicole Souter.
The first question we had for Nicole was what is it that sets Attos Estate Jewelry apart from their competition in Maine. Here’s Nicole’s response:
“Our entire inventory is antique and estate jewelry, meaning the shop is full of one-of-a-kind pieces. When folks walk into our shop or peruse one of our websites, the items they will see were made anywhere from the 1850s to the last 20 years or so. You never know what you may find in our shop; nothing is mass-produced. We keep things fresh and fun. If you are looking for a unique piece for yourself or a loved one, we have you covered.”
Nicole went on to add:
“On top of the inventory that we carry, we also buy jewelry and offer custom work, repairs and restoration.”
We also wanted to know what their mission is at Attos Estate Jewelry and how they work to make the world a better place. Here’s what Nicole had to say:
“Our mission at Attos Estate Jewelry is to provide our clients with pieces that they are proud to wear or gift to those who are near and dear to them. Over the years, we have grown to know many of our clients on a personal level. This is one of the many reasons we love what we do. If we can make folks’ lives sparkle a little more, we have achieved what we set out to do.”
Building Success Through the Best Customer Service
Nicole attributes Attos Estate Jewelry’s strong online reputation to their commitment to providing their customers with the best customer service that they can:
“We strive to provide the best customer service that we can. With online sales, answering any questions and providing as much information as possible is key. When you treat people kindly, and provide them with what they need, they are a lot more likely to write a review. Customer service is first and foremost to us, followed by the unique inventory that we sell.”
Outside of building a powerful online reputation, Attos Estate Jewelry has gotten their name out there mostly through word of mouth:
“Many of our clients have continued to support us for well over a decade. The word of mouth and recommendations that they provide have been such an amazing support for us. We live and run a business in such a wonderful, small community, where reputation goes a long way. …Our clients certainly help get the word out for us. They are the reason we are here. We thank them for their patronage and kind words.”
There are so many business owners out there looking to build the kind of online reputation Attos Estate Jewelry has. Here’s Nicole’s expert advice for them:
“Again, I will refer back to customer service, especially when it comes to online sales. Jewelry is such a personal purchase; making a client feel connected and comfortable with the piece they have selected, even from a distance, will go a long way. On top of that, setting aside the time to photograph items in a fun, interactive way is also very helpful for growing a successful online reputation.”
Congratulations to the team at Attos Estate Jewelry for being a 2019 Top Rated Local award winner, and thank you so much, Nicole, for taking the time to speak with us!
We highly recommend Attos Estate Jewelry in Portland. Visit their website today!
