Top Rated Local® is pleased to announce that Neita Mover is an award winner for moving service companies in 2019.
If you are looking for an expert moving service company that will help take the stress out of moving, look no further than this award-winning company!
Neita Mover has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.79 stars, earning them an impressive Rating Score™ of 93.92 and a 2019 Top Rated Local award for ranking as one of the top five moving service companies in Indiana!
Here’s just one of their many five-star reviews:
“We had a great experience with Neita Mover! They were hardworking, took great care of our belongings, and stayed within the budget. It’s nice to have found a reliable mover for our future moves.” – R.D.
It is because of excellent reviews like this that Neita Mover is now able to call themselves a Top Rated Local award winner!
Not Your Average Moving Service Company
We were excited to learn all about Neita Mover and how they have gotten where they are today, so we sat down with the owner, Mike Dreiske.
The first thing we wanted to know was what it is that makes Neita Mover stand apart from its competitors. Mike told us that the quality of their workers is a top priority. He told us a bit about what service means to them and why it is so important to their company:
“Dreiske and Neita wanted to change the image of what a moving company can be, and that really starts with having a high bar of quality of service. The team must be courteous, professional, and serve customers in a safe manner.”
Building Success, Online And Off
Neita Mover has earned a fantastic reputation, so we were excited to hear about some of the ways they have gotten their name out and have managed to grow their business. Mike told us that they have had some success using Google Ads.
Of course, they have also seen what a great thing it is for a business to have great online reviews. With over 100 reviews left for their company, we figured Mike would have an expert opinion on how to get those reviews. He shared:
“First, we believe we provide a superior service. This is done by training our crews and raising the bar on customer service. Second, we take a proactive approach in requesting customer feedback. Each crew is sent with a scorecard that they leave with the customer. From these reviews, we can see patterns or weaknesses before they become major issues. Additionally, we ask a lot of questions of the customer and listen so we can better understand the customers’ expectations. If we don’t know their unique expectations, there is little chance we can exceed them.”
Neita Mover is also dedicated to giving back to their community and are partnered with programs, like Move for Hunger.
There are many businesses out there that are looking to build as impressive a reputation as Neita Mover has managed to. We asked if Mike could share any expert advice with these companies. Here’s what he had to say:
“You take care of your employees, and they’ll take care of your customers.”
Congratulations to Neita Mover for being a 2019 Top Rated Local award winner, and special thanks to Mike for taking the time to speak with us!