Pennsylvania’s Top Rated Local® Nail Salons Award Winner: Room 1101 Hair & Nail Salon

Top Rated Local® is pleased to announce that Room 1101 Hair & Nail Salon is a 2019 award winner for nail salons in Pennsylvania!

Revitalize your look with the help of Room 1101 Hair & Nail Salon in Johnstown.

Room 1101 Hair & Nail Salon has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a superb Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking among the top five nail salons in all of Pennsylvania!

Here’s just one of their many five-star reviews:

“This place is a hidden gem that is gorgeous inside, and the staff is super friendly!! I highly recommend this place!! The care they give to each client is above and beyond, whether it is for hair or nails!! Melissa does a wonderful job on nails and definitely pays attention to the details! Do yourself a favor, and let them be your new GO-TO place for hair, nails and pampering!” – B.B.

Not Your Average Nail Salon

We wanted to learn all about Room 1101 Hair & Nail Salon and its impressive online reputation, so we took a few minutes to talk with the owner, Jamie Piscatello.

The first question we had for Jamie was what is it that sets Room 1101 Hair & Nail Salon apart from their competition in Pennsylvania. Here’s Jamie’s response:

“Every business is different, whether it’s in the same category or not. We are no special exception to the rule. We pride ourselves on top-notch services provided by our highly trained salon staff and on the fact that we make sure our clients have a comfortable environment to be in. We are real people, and our clients love that about us.”

We also wanted to know what their mission is at Room 1101 Hair & Nail Salon and how they work to make the world a better place. Here’s what Jamie had to say:

“We created the salon under the basis that we all love what we do and want to share that with the world, but at the same time, we want to keep home life/family a priority as well. Working the way that we do and giving everyone here a sense of running their own schedule has made that possible. Happy employees are hard-working employees.”

Building Success Through Customer Service

Jamie attributes Room 1101 Hair & Nail Salon’s strong online reputation to their commitment to customer service:

“There is no secret. It is just plain and simple, quality customer service. Our clients appreciate who we are and what we do.”

Outside of building a powerful online reputation, Room 1101 Hair & Nail Salon has gotten their name out there through online marketing and word of mouth:

“We do not market our business anywhere else besides online. We have a huge clientele who love and appreciate what we do here. Thanks to them, word of mouth is why our business continues to grow and be a success.”

There are so many business owners out there looking to build the kind of online reputation Room 1101 Hair & Nail Salon has. Here’s Jamie’s expert advice for them:

“Bring customer service/employee satisfaction back to the top of the priority list. We are all in the business of customer service or have experienced poor service. Everyone just wants to feel important, be listened to and feel like they are being told the truth. We apply that to every aspect. Employees are well taken care of, and so are our customers, and that equals success!”


Congratulations to the team at Room 1101 Hair & Nail Salon for being a 2019 Top Rated Local award winner, and thank you so much, Jamie, for taking the time to speak with us!

We highly recommend Room 1101 Hair & Nail Salon in Johnstown. Visit their website today!

Share this article!