Top Rated Local® is pleased to announce that Bankhead Orthodontic Specialists is a two-time 2019 award winner in Missouri!
If you’ve been dreaming of a healthier, more beautiful smile, it’s time to turn to Bankhead Orthodontic Specialists in O’Fallon to make your dream come true!
Bankhead Orthodontic Specialists has received hundreds of reviews on five verified sites with a perfect average rating of 5.00 stars, earning them a marvelous Rating Score™ of 100.00 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one orthodontics clinic in all of Missouri!
Here’s just one of their many five-star reviews:
“I highly recommend Bankhead Orthodontic Specialists. Dr. Darren Rodenbaugh is wonderful. I have never had to wait more than a few minutes after checking in, and from check in to check out, I have never had anything but a positive experience. My dentist routinely refers here because he trusts their work. I always look forward to my appointments.” – Christin S.
Not Your Average Orthodontics Clinic
We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Dr. Alex Oldroyd, an orthodontist at Bankhead Orthodontic Specialists.
The first thing we wanted to know was what makes Bankhead Orthodontic Specialists a one-of-a-kind orthodontics clinic in Missouri. Here’s what Dr. Oldroyd had to say:
“One advantage that our practice has over others is our ability to collaborate. We have multiple doctors with diverse backgrounds, training and experience. We consult with each other on challenging cases that are not quite the norm. I also think we have a very balanced view of technology. Technological advances have been very exciting in orthodontics over the past few years, and some have more worth than others. We select the ones that provide the best advantages, and incorporate them into traditional tried and true practices. Three dimensional X-rays are one such example and have proven very valuable in diagnosis and treatment planning.”
Dr. Oldroyd went on to tell us that, for over 45 years, Bankhead Orthodontic Specialists has served St. Louis with the latest techniques and technology in orthodontic treatment and care. Dr. Oldroyd joined the practice in 2014. One of the things he found very comforting when he started the job was all the patients who told him how lucky he was to be a part of such a great practice! He began his orthodontic career after working in private practice as a general dentist for two years. It was during that time that he developed a love for dental esthetics and the small details that take a case from good to great.
Building Success by Treating Patients as Individuals
Dr. Oldroyd attributes Bankhead Orthodontic Specialists‘ strong online reputation to their commitment to treating their patients like individuals and taking the time to truly understand what they want and need:
“We try to make our patients feel welcome and treat them like family, while also focusing on doing quality work. A great experience doesn’t mean much without a quality result, and vice versa. I see it as taking care of the person as well as taking care of the mouth!”
Outside of building a powerful online reputation, Bankhead Orthodontic Specialists has gotten their name out there through some advertising and community involvement — they participate in Career Day and the Back to School fair — but most of their business comes from word of mouth.
Every business owner wants to build the kind of online reputation Bankhead Orthodontic Specialists has. When we asked Dr. Oldroyd what advice he has for those business owners, he said:
“I’ll pass along the same advice that Dr. Brent Bankhead gave me; take care of your patients/customers, and they will take care of you. That approach will only help you grow your business. It’s a great reward all by itself to know you are taking care of people and treating them well. Also, hire good people. One of the biggest contributors to our success is the staff that we have. They are truly amazing!”
Congratulations to the team at Bankhead Orthodontic Specialists for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Oldroyd, for taking the time to speak with us!
We highly recommend Bankhead Orthodontic Specialists in O’Fallon. Visit their website today!