Top Rated Local® is pleased to announce that Byrdsmiles Orthodontics has won two 2019 awards in Washington, DC!
If you’ve been dreaming of a healthier, more beautiful smile, look no further than Byrdsmiles Orthodontics in Washington, DC.
Byrdsmiles Orthodontics has received hundreds of reviews on four verified sites with an average rating of 4.97 stars, earning them a stellar Rating Score™ of 97.74 and two 2019 Top Rated Local awards for being among the top 20 businesses and the number one orthodontics clinic in all of Washington, DC!
Here’s just one of the many five-star reviews that got them there:
“I so appreciate the care I get from everyone at Byrdsmiles Orthodontics. Everyone on the staff, from the orthodontists to the aides to the receptionists, is professional, warm, responsive and technically proficient. I’m almost at the end of my adult Invisalign braces, and I couldn’t have asked for a better experience.” – Liz R.
Not Your Average Orthodontics Clinic
Dr. Sonia Talley, DMD, the owner of Byrdsmiles Orthodontics, took a few minutes out of her day to tell us a little more about this one-of-a-kind orthodontics clinic and the impressive online reputation they’ve managed to build.
To start our conversation, we asked Dr. Talley what it is that sets Byrdsmiles Orthodontics apart from their competition in Washington, DC. Here’s what she had to say:
“We like to keep our practice small, so that we can take time and energy to focus on each patient’s overall treatment. In our practice, we don’t rush through appointments; we take the time to check in, see how the treatment is going and guide our patients to excellent and successful results. When it comes to creating your perfect smile, we use nothing but the best. From clinically proven treatment options, such as metal and clear braces and Invisalign® clear aligners, to advanced digital technology, your experience with us will exceed your expectations. We customize each treatment plan for the overall comfort. A positive patient experience is our main focus. Although each case is different, we pride ourselves on shorter treatment times and individual treatment plans. Our team of experienced staff members is one of our greatest assets. Many of our clinical assistants have more than 15 years of experience, which translates to a better patient experience.”
We also wanted to know why they do what they do at Byrdsmiles Orthodontics and how they give back and make the world a better place. Here’s Dr. Talley’s response:
“We sponsor education through concerts, festivals, sports teams, etc. We have been helping the community for over 33 years. We donate dental supplies to children’s grief camps and mission trips. We support our community by sponsoring events at our local parks and schools.”
Building Success by Creating a Great Patient Experience
When we asked Dr. Talley about Byrdsmiles Orthodontics’ secret to such a strong online reputation, she said:
“We don’t focus so much on our online presence; we focus on creating a great patient experience by creating a customized treatment plan specific for each patient. We deliver quality care that is tailored to meet each patient’s needs.”
Outside of building the kind of online reputation any business owner would envy, Byrdsmiles Orthodontics has spread the word about who they are and what they do through referrals from satisfied patients:
“We focus on the patients we have, with the hope that the care we provide will give our patients a reason to spread the word to their friends and family.”
There are so many business owners out there looking to build the kind of online reputation Byrdsmiles Orthodontics has. Here’s the expert advice Dr. Talley has for them:
“Focus on the customer experience, and the reviews will follow. Give them a reason to spread the word to their friends and family.”
Dr. Talley ended our conversation by thanking their patients for their support and trust:
“A special thanks to our patients; your continued support means the world to us. Thank you for choosing Byrdsmiles Orthodontics and trusting us with your smiles for over 30 years. The highest compliment to us is when we are trusted to treat the whole family. As parents, we always put our kids first, but it’s a special thing when parents begin treatment with us alongside their children.”
Congratulations to the team at Byrdsmiles Orthodontics for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Talley, for taking the time to speak with us!
We highly recommend Byrdsmiles Orthodontics in Washington, DC. Visit their website today!
