Mississippi’s Top Rated Local® Orthodontists Award Winner: Frigo Orthodontics

Top Rated Local® is pleased to announce that Frigo Orthodontics is an award winner for orthodontists in 2019.

Frigo Orthodontics is a company known for excellent service and a heart dedicated to its community. We highly recommend visiting them for your next dental visit.

Frigo Orthodontics has received thousands of overwhelmingly positive reviews across five different verified sites with an average rating of 4.90 stars, earning them an impressive Rating Score™ of 98.99 and two 2019 Top Rated Local awards — one for ranking as one of the top 15 businesses in Mississippi, and one for ranking as one of the top three orthodontists in Mississippi!

Here’s just one of their many five-star reviews:

“Frigo Orthodontics is my favorite place to go! From the moment you walk into their office, the smiles, the beautiful beach decor, the refreshments offered, [all offer a] welcoming feeling like you just came to visit family. You get top-notch care while you get your smile perfected. I highly recommend them to anyone. If you [need] braces, I would…try them out! You won’t be disappointed.” – E.R.

It is because of excellent reviews like this that Frigo Orthodontics is now able to call themselves a Top Rated Local award winner!

Not Your Average Orthodontists

We were excited to learn all about how Frigo Orthodontics has been able to build such an impressive reputation, so we sat down with the Treatment Coordinator, Courtney Thomas.

The first thing we wanted to know was what it is that makes Frigo Orthodontics stand apart from their local competitors. Courtney spoke passionately about the individualized care Frigo Orthodontics offers to all of their patients. They also take great care to be present in their community by offering mentoring and ACT prep to the kids they work with. More than anything, it is the care and community-feel Frigo Orthodontics offers that makes them so special. Courtney shared:

“I compare it to the fact that we are not just all about teeth, we care about the entire patient. We have a mentoring program; we ask about their day, and how are they doing in school. We’ve built that strong rapport where the students are honest, and if they aren’t doing well, we encourage them. We care about them as a person.”

Courtney went on to describe Frigo Othodontics’ business mission as:

“[Our mission is] making sure that every person who comes to Frigo orthodontics has an amazing experience, and is not treated like they are just a number. We recognize them as a person. We want them to get beyond-excellent orthodontic care.”

Building Success Through Excellence

Frigo Orthodontics has certainly managed to build an impressive online reputation. With thousands of positive reviews, we wanted to know more about what kinds of marketing strategies they have used. Courtney let us know that they do not run ads or have a structured marketing program

“We follow the marketing principle that you get what you ask for. We don’t ask for positive reivews, but we do ask for reviews on the platform of their choice to give us feedback.”

She continued:

“We are strictly based on Dr. Frigo’s reputation. We live and die by the work that we do. Thank goodness we have one of the best orthodontists in the country!”

There are many businesses out there that are looking to build as impressive a reputation as Frigo Orthodontics has managed to. We asked if Courtney could share any expert advice to these companies. Here’s what she had to say:

“Strive to be the best in your field. People will rarely talk about a good experience because they expect good service. They will talk about bad and exceptional customer service. You need to strive to offer the exceptional customer service. Word-of-mouth is worth way more than thousands of dollars in an advertising budget.”


Congratulations to Frigo Orthodontics for being a 2019 Top Rated Local award winner, and special thanks to Courtney for taking the time to speak with us!

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