Top Rated Local® is pleased to announce that, thanks to their wonderful 97.70 Rating Score™, A Touch of Class is a 2018 award winner for pet groomers in Arizona.
If your pet is in need of grooming in Yuma, there’s one pet groomer that stands above them all — A Touch of Class.
With an emphasis on providing great work, A Touch of Glass has managed to earn dozens of positive online reviews, an average rating of 4.97 stars, an inspiring 97.70 Rating Score and a 2018 Top Rated Local award for being the number one pet groomer in Arizona. Here’s just one of the many five-star reviews that helped them get there:
“I [have] brought in my Australian shepherd twice now. The first time, I had great service and [was] advised [on] the best sort of grooming for my dog. The second time, Melissa sat with my dog while they waited for me after the appointment. My dog gets very nervous and starts shaking when she’s in a new place, and Melissa went out of her way to keep my pup happy until I arrived. Thank you!” – Gaby S
Not Your Average Pet Groomers
A Touch of Class prides itself on being a different kind of pet grooming company — a company that’s clean, friendly and puts an emphasis on education. In fact, every year the staff is treated to classes, seminars and workshops to ensure that they are always at the top of their game.
The owner of A Touch of Class in Yuma, Melissa, understands that there is a big difference between an educated groomer and a beginner, and that’s why education is such a big part of what they do.
There is no regulation in the pet grooming industry, but A Touch of Class chooses to regulate itself in order to provide better service for its clients and their pets.
When asked why A Touch of Class does what it does day in and day out, Melissa had this to say:
“I like to try to meet the needs of both the pet owner and the pet, and I believe that enriches my community. Humanity before vanity; we aim to provide safety and positivity for our clients.
Building Success Through Great Work and Client Loyalty
Melissa says that she hasn’t done any real marketing to build the amazing online reputation that A Touch of Class has developed, and that she hasn’t advertised her business for at least two years. Instead, she credits their strong online reputation to the great work they provide for their clients.
Word of mouth and client loyalty have been the keys to growth and success for the team at A Touch of Class. In fact, they’ve had to halt any kind of marketing they were doing because they were getting too busy — the shop is constantly at capacity! However, they are active on Facebook and Instagram.
When asked what advice she has for other business owners looking to build their online reputation and growth their business, Mellissa had these words of wisdom to share:
“Find something that sets you apart from everyone else. I have a niche service in my grooming shop. I am a feline master groomer. There aren’t many of us in the world, and it has built a huge avenue of revenue for us. Now I have more cat clients than dog clients, and that has made us more profitable.
Congratulations to the team at A Touch of Class for being a 2018 Top Rated Local award winner, and thank you so much, Melissa, for sharing your secrets to success with us!
If you’re looking for a pet groomer who will treat your furry friend just like family, we highly recommend A Touch of Class in Yuma. Visit their website today to learn more!
