Connecticut’s Top Rated Local® Pet Groomers Award Winner: Mack & Molly’s Pet Parlor LLC

Top Rated Local® is pleased to announce that Mack & Molly’s Pet Parlor LLC is a 2019 award winner for pet groomers in Connecticut!

Entrust your pet to a talented, compassionate pet groomer who will treat your pet like family by entrusting them to Mack & Molly’s Pet Parlor LLC.

Mack & Molly’s Pet Parlor LLC has received almost 150 reviews on three verified sites with an average rating of 4.98 stars, earning them an excellent Rating Score™ of 95.82 and a 2019 Top Rated Local award for ranking among the top five pet groomers in all of Connecticut!

Here’s just one of their many five-star reviews:

“Chena is a pit/GSP mix, and we’ve had worries of her being excluded from grooming parlors for that reason. After receiving a gift certificate to Mack & Molly’s, we gave them a try, and they were incredibly welcoming of her! They were quick with her but made sure she left looking and smelling her best. Not only that, but for the price you pay, you can essentially send your pet to the most affordable spa day your pet will ever go to. [They have] darn good prices and an amazing staff.” – Kelly B.

Not Your Average Pet Groomer

Sandy Scoville, pet groomer and co-owner of Mack & Molly’s Pet Parlor LLC with Kimberly Webster, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Mack & Molly’s Pet Parlor LLC apart from the many other pet groomers in Connecticut. Sandy told us that they have four groomers, two technicians and volunteers that help them out, and said:

“We treat the animals like they’re our own by not only grooming and bathing them but by talking to them and loving them. We’re very close to our clients (the humans) and build a great bond. We really just have a love for the job and look at it as a way of life. We’ve seen these dogs from puppy-hood to growing up, and that bond with the [owners] has built a wonderful support system, even outside of grooming the dogs. I often call my clients my extended family.”

Sandy went on to tell us that Molly (of Mack and Molly) was her father’s dog and Mack was her dog, who passed away about a year ago. After Sandy’s father passed away, he left her with a bit of money, which she used to start Mack & Molly’s in honor of the dog she loved.

We also wanted to know why they do what they do at Mack & Molly’s Pet Parlor LLC and how they work to make the world a better place. Here’s what Sandy had to say:

“…We’ll help out any rescues that need it; we groom all of the dogs for free to help them find a new home. We do a lot of fundraisers around town for shelters. …We are part of a search team for dogs in our spare time in the wee hours of the morning, and we give them a free grooming when they’re found. If there’s a dog in need, that’s all that matters.”

Building Success Through Organic Feedback

When we asked Sandy about Mack & Molly’s Pet Parlor LLC’s secret to such a strong online reputation, she told us that their reviews are organic.

Outside of building the kind of online reputation any business owner would envy, Mack & Molly’s Pet Parlor LLC has spread the word about who they are and what they do through word of mouth, which speaks to the kind of service they offer.

Clearly, Sandy knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Listen to the customer/client and what they want. Ask a lot of questions — you can never ask too many questions to get the full need. Really listen. Be yourself… Be honest, listen and communicate”


Congratulations to the team at Mack & Molly’s Pet Parlor LLC for being a 2019 Top Rated Local award winner, and thank you so much, Sandy, for taking the time to speak with us!

We highly recommend Mack & Molly’s Pet Parlor LLC in Plymouth. Visit their Facebook page today!

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