Top Rated Local® is pleased to announce that Valerie’s Paw Spa is a 2019 award winner for pet groomers in Nevada!
Your furry friend deserves the best of the best, and in Henderson, no other pet groomer can compare to Valerie’s Paw Spa.
Valerie’s Paw Spa has received more than 150 reviews with an average rating of 4.73 stars, earning them a tremendous Rating Score™ of 95.30 and a 2019 Top Rated Local award for ranking among the top 10 pet groomers in all of Nevada!
Here’s just one of their many five-star reviews:
“I lost my dog for seven months. He went missing May 7, and I got him back Dec. 23. It was Christmas Eve, and I really wanted to get him bathed and groomed since he had been missing for so long, but of course, because of what day it was, a lot of grooming salons were booked. I called a friend who works there, and Valerie took my pet in. I was VERY PLEASED with the service and work they did! I told her I would start taking all three of my dogs there. I don’t live close to this shop, but I will drive the 30 minutes it takes to get there! Valerie’s Paw Spa definitely deserves five stars!” – Sara P.
Not Your Average Pet Groomer
We wanted to learn all about Valerie’s Paw Spa and its impressive online reputation, so we took a few minutes to talk with the owner, Valerie Galarza.
The first question we had for Valerie was what is it that sets Valerie’s Paw Spa apart from their competition in Nevada. Here’s Valerie’s response:
“We provide individual care based on the pets’ needs and the pet parents’ wants… It’s not, ‘This is how we do it.’ It’s everybody and every pet is an individual, and we attend to them accordingly. We are very in tune when puppies are scared and older dogs need a different level of grooming, attention and care…”
We also wanted to know what Valerie’s mission is at Valerie’s Paw Spa and how they work to make the world a better place. Here’s what Valerie had to say:
“My mission is to provide grooming services to dogs and cats in a gentle, loving manner, always having the pet’s best interests, safety and stress levels as a priority, always informing pet parents of findings and recommending solutions or resources, and always providing excellent care for the pets and excellent communication with the pet parents.”
Building Success With High Standards of Service
Valerie attributes Valerie’s Paw Spa’s strong online reputation to her team’s high standards:
“We try to take care of our pets as if they are own, and people appreciate that, word gets around and, sooner or later, you’ve got a ton of customers.”
Outside of building a powerful online reputation, Valerie’s Paw Spa has gotten their name out there through word of mouth and recommendations from happy customers. Valerie told us that she’s been in Henderson for a while and has built a big client base. Valerie’s Paw Spa has had so much word of mouth that Valerie hasn’t had to do any advertising since the first year they were in business.
There are so many business owners out there looking to build the kind of online reputation Valerie’s Paw Spa has. Here’s Valerie’s expert advice for them:
“Make sure you have the right personnel to complete the mission, whatever you set out to do. Finding the right employees is difficult, and it’s taken me a little while, but you’ve got to make sure that what your mission is, your employees are doing.”
Congratulations to the team at Valerie’s Paw Spa for being a 2019 Top Rated Local award winner, and thank you so much, Valerie, for taking the time to speak with us!
We highly recommend Valerie’s Paw Spa in Henderson. Visit their Facebook page today!