Top Rated Local® is pleased to announce that Cohen Health and Performance is a 2019 award winner for physical therapists in Maryland!
When you need help getting back in the game in Bethesda, you need the experienced team at Cohen Health and Performance on your side.
Cohen Health and Performance has received multiple reviews on three verified sites with an average rating of 5.00 stars, earning them an exemplary Rating Score™ of 72.00 and a 2019 Top Rated Local award for ranking among the top 10 physical therapists in all of Maryland!
Here’s just one of their many five-star reviews:
“This is one of the best physical therapists I have ever been to. Zach cares deeply about his patients and is constantly introducing new/exciting workouts into rehab programs. I would highly recommend his clinic to anyone for any injury!” – Alec M.
Not Your Average Physical Therapy Clinic
Dr. Zachery Cohen, co-owner of Cohen Health and Performance, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Cohen Health and Performance apart from the many other physical therapy clinics in Maryland. Here’s Dr. Cohen’s response:
“Our mission is to help active people get back to the activities they love, and everything with the way we’re structured and everything we do is with that in mind. From the way we structure things with insurance companies to the way we customize treatment, everything is to get people back to what they can do as quickly and effectively as they can without the risk of re-injury. We always do everything with patients’ best interests in mind without outside parties, like insurance companies, dictating the care that we can deliver.”
We also wanted to know why they do what they do at Cohen Health and Performance and how they work to make the world a better place. Here’s what Dr. Cohen had to say:
“Our motivation is pretty simple. Myself and my colleague, we started our careers working in professional sports, and we saw the quality of care that the highest level athletes got, the best athletes in the world. We noticed a big discrepancy between the care that they were receiving and the care that the general active public was receiving — folks who still want to perform but just obviously aren’t professional athletes.”
Dr. Cohen went on to add:
“We saw, because of that, they weren’t getting the same results or getting better as quickly, and some weren’t getting better at all like these higher level athletes do. We wanted to be able to deliver some of that to the general active public. That’s what kind of gets us out of bed in the morning — that we really love working with people who care about their health and really want to be proactive, want to be active and want to do things that are good for them. We want to be a part of their team to help them do so, because we know that’s going to solve so many health problems that plague the community and the nation. If we can be a small part of anybody’s team to help them not be in pain, we would love to be able to help to facilitate it.”
Building Success by Providing the Best Possible Experience
When we asked Dr. Cohen about Cohen Health and Performance’s secret to such a strong online reputation, he said:
“I really think it does come down to us trying to provide the best possible experience we can for our patients and our clientele. Honestly, it’s always knowing what our principles are and doing our best by them, so essentially being able to get them the best results possible to get them out of pain as quickly as we can and back to doing the activities that they love to do. I think, because we always have their best interests in mind, it’s probably transparent to them as to why we’re doing it, because that’s always the precedent for everything we do.”
Outside of building the kind of online reputation any business owner would envy, Cohen Health and Performance has spread the word about who they are and what they do by building relationships with strategic partners, but their biggest source of new business is word of mouth:
“It sounds like a passive process, but it’s actually a very active process. Patients know that we’re trying to grow and we’re trying to help people. When they have a great relationship, they tend to share that with their community, their friends, their teammates and their loved ones.”
Clearly, Dr. Cohen knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:
“First and foremost, always do right by the customers and always provide them with the best experience… If they had a great experience, they really love what you’re doing and you’re delivering what your mission is to deliver, then it’s very easy to simply ask, ‘Hey, would you mind leaving us a five-star review on Google?’ I think you have to take care of people first, and then it’s very easy and they want to help you. All you have to do is ask.”
Congratulations to the team at Cohen Health and Performance for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Cohen, for taking the time to speak with us!
We highly recommend Cohen Health and Performance in Bethesda. Visit their website today!
