Top Rated Local® is pleased to announce that Volk Amber R is a 2019 award winner!
It is certainly not easy to impress your clients enough to get them to leave excellent reviews, but Volk Amber R has done so so well that they have earned a 92.00 Rating Score™, a 5.00 average star rating, and a spot among the top 10 physical therapy clinics in the entire state of North Dakota!
Not Your Average Physical Therapy Clinic
Jean, the Area Manager of Volk Amber R, took some time to chat with our team about the business’ phenomenal online reputation.
First things first, we wanted to know how Jean and her team set the bar so high for physical therapists in North Dakota. She told us, “Our therapists are very driven, and they stay on top of their practice. They also work hard to look at new processes on the horizon, to make sure it’s effective, to make sure patients own their own progress and to keep up on patient follow-through.”
The Volk Amber R mission is actually pretty simple, according to Jean. They just want to do the very best they can for the people they serve. “Being in a smaller place, we can provide the best care possible. Just because we are small, does not mean we can not provide care; we are giving the best care possible and looking at customers as a whole,” she said.
Building Success Through Excellent Customer Service
Of course, we were particularly interested in finding out the Volk Amber R secret to success. Jean said, “It’s giving excellent customer service, having great physical therapists and awesome customers, and utilizing our Facebook page and website.”
Here’s Jean’s advice to other businesses that are working on their online reputation:
“Deliver excellent customer service, and meet and exceed your customers’ needs.”
Congratulations to the team at Volk Amber R for being a 2019 Top Rated Local award winner, and thank you so much, Jean, for taking the time to speak with us!
We highly recommend Volk Amber R in North Dakota. Visit their website today!
