Top Rated Local® is pleased to announce that Plains Ear, Nose, Throat & Facial Plastic Surgery is a 2019 award winner for plastic surgeons in North Dakota!
Plains Ear, Nose, Throat & Facial Plastic Surgery has received many reviews on three verified sites with an average rating of 4.44 stars, earning them an incredible Rating Score™ of 70.40 and a 2019 Top Rated Local award for ranking among the top 10 plastic surgeons in all of North Dakota!
Here’s just one of their many five-star reviews:
“Dr. Soine provides excellent care. My daughter had her tonsils and adenoids out. Dr. Soine explained everything clearly, sent [her] home [with] clearly written directions, and made my daughter feel very comfortable. We will continue to see Dr. Soine. The office staff was also very professional and friendly. The nurse, Patti, was also very friendly and provided great help and information. [It was] easy to schedule appointments.. They contacted the insurance company for us and had that all set. Thank you!” -Kristina B.
Not Your Average Plastic Surgeon
We wanted to learn a little more about this award-winning business and its impressive online reputation, so we took a few minutes to talk with Tracy Kuznia, the office manager at Plains Ear, Nose, Throat & Facial Plastic Surgery.
The first question we had for Tracy was what sets Plains Ear, Nose, Throat & Facial Plastic Surgery apart from their competition in North Dakota. Here’s her response:
“[As a] small practice, [our] patient experience is different — [we get to] spend time with patients. A lot of patients come to us because of the special attention.”
We also wanted to know what their mission is at Plains Ear, Nose, Throat & Facial Plastic Surgery and how they work to make the world a better place. Here’s what Tracy had to say:
“[We care for] one patient at a time. Our process is different from the big system.”
Building Success Through Individualized Patient Care
When asked about the Plains Ear, Nose, Throat & Facial Plastic Surgery secret to a strong online reputation, Tracy said:
“[For several reasons, such as:] actively managing online activity, great customer service, a smaller practice, and personal attention.”
Outside of building a powerful online reputation, Plains Ear, Nose, Throat & Facial Plastic Surgery has gotten their name out there through patient reminder surveys, phone calls, and by utilizing Facebook.
There are so many business owners who would love to build the kind of online reputation that Plains Ear, Nose, Throat & Facial Plastic Surgery has. Here’s Tracy’s expert advice for them:
“Having a good SEO company is better than print ads or billboards. A website is key!”
Congratulations to the team at Plains Ear, Nose, Throat & Facial Plastic Surgery for being a 2019 Top Rated Local award winner, and thank you so much, Tracy, for taking the time to speak with us! Visit their website here!
