Top Rated Local® is pleased to announce that McCann Plumbing and Heating is a 2019 award winner for plumbers in Alaska!
Turn to a plumber you can trust to get the job done right the first time by turning to McCann Plumbing and Heating in Anchorage.
McCann Plumbing and Heating has received multiple reviews with an average rating of 5.00 stars, earning them an excellent Rating Score™ of 70.00 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of Alaska!
Here’s just one of their many five-star reviews:
“We had a pipe burst, and I called McCann [Plumbing and Heating]. He was already on a call and so recommended a couple of others. They never responded, so McCann [Plumbing and Heating] came as soon as they could. They found the problem and fixed it, and the bill was less than expected. [They were] professional, nice, affordable and got the job done. Will definitely use [them] again and recommend [them] to others.” – Mel H.
Not Your Average Plumbing Company
We wanted to learn all about McCann Plumbing and Heating and its impressive online reputation, so we took a few minutes to talk with the owner, Don McCann.
The first question we had for Don was what is it that sets McCann Plumbing and Heating apart from their competition in Alaska. Here’s Don’s response:
“We try to make sure the customer is taken care of. “What sets us apart is that we [not] going to charge overtime for weekends, holidays and after five o’clock. We’re just straight hourly, no matter what day of the week it is, [whether it’s] Christmas or New Year’s Eve. That makes a difference.”
Don went on to add:
“We’re not the cheapest in town, but all of our people are licensed. This is a licensed trade. We don’t have a bunch kids going out and learning the trade on your dime…”
We also wanted to know what their mission is at McCann Plumbing and Heating and how they work to make the world a better place. Here’s what Don had to say:
“We try to recycle as much as we can. We ask the customer what they’re going to do with their waste if we leave it on site. We help in that way so it gets to the right landfill or where it needs to go…”
Building Success by Getting the Job Done Right
Don attributes McCann Plumbing and Heating’s strong online reputation to their commitment to getting the job done right, treating people right, being available for their customers as quickly as possible and being upfront if there’s a job they can’t do. Don also pointed to his 50 years of experience.
Don went on to add:
“In Anchorage, good news travels really slow, and bad news travels really fast. So if you’re not worthy in the industry, it will come back on you real quick in Anchorage. We’ve been lucky enough to try to do the best we can. You can see that through our reviews. Not everybody gives a review, but it’s nice when they do.”
There are so many business owners out there looking to build the kind of online reputation McCann Plumbing and Heating has. Here’s Don’s expert advice for them:
“Just treat the people right, and that’s about all you have to do in any business. Let them know if there’s a problem upfront so that they can ticket for it, and if you see something that should be addressed while you’re there [that can help them] save them money, it goes a long way.”
Congratulations to the team at McCann Plumbing and Heating for being a 2019 Top Rated Local award winner, and thank you so much, Don, for taking the time to speak with us!
We highly recommend McCann Plumbing and Heating in Anchorage. Visit their website today!
