Top Rated Local® is pleased to announce that McElhaney Plumbing & Hardware Inc. is an award winner for plumbers in 2019.
For all of your one-stop plumbing and hardware needs, stop by McElhaney Plumbing & Hardware Inc. in Hattiesburg today!
McElhaney Plumbing & Hardware Inc. has received many overwhelmingly positive reviews with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 86.00 and a 2019 Top Rated Local award for ranking as one of the top 10 plumbers in Mississippi!
Here’s just one of their many five-star reviews:
“[I] walked in this place the other day looking for plumbing supplies for a sink. As soon as I walked in, the guy at the desk immediately helped me. He offered great advice and expertise. No one would even look my way at the big box stores. [I am] definitely going back for any and all my future plumbing needs.” – T.C.
It is because of excellent reviews like this that McElhaney Plumbing & Hardware Inc. is now able to call themselves a Top Rated Local award winner!
Not Your Average Plumbers
We were excited to learn all about how McElhaney Plumbing & Hardware Inc. has been able to build such an impressive reputation, so we sat down with the Secretary Treasurer, Lynda Balch. The first thing we wanted to know was what it is that makes McElhaney Plumbing & Hardware Inc. stand apart from their local competitors. Lynda told us that their shop has always been known as the first place to stop for plumbing and hardware needs. Because they offer things that other companies don’t always carry, they have faithful customers who continue to come back.
Lynda shared with us that they are a group of do-it-yourself plumbers with experienced staff who have been with the company for many years. This level of experience and expertise helps to make McElhaney Plumbing & Hardware Inc. stand out from the crowd.
Building Success With Customer Service
McElhaney Plumbing & Hardware Inc. has been family-owned and -operated since 1926. With positive reviews like the ones they have, it is no wonder they have built such a pristine reputation for themselves. We asked Lynda about how they have marketed their business through the years. She shared with us that while they have utilized television ads, they have kept all of their advertising local. They have also utilized social media platforms to help to share their image and keep customers up-to-date with their business.
There are many businesses out there that are looking to build as impressive a reputation as McElhaney Plumbing & Hardware Inc. has managed to. We asked if Lynda could share any expert advice to these companies. Here’s what she had to say:
“Customer service is key. Be willing to help every person that walks through your door.”
Lynda ended our chat with this parting sentiment:
“My grandfather always said that our faith helps us get to where we are today, ‘Trust in our Heavenly Father’.”
Congratulations to McElhaney Plumbing & Hardware Inc. for being a 2019 Top Rated Local award winner, and special thanks to Lynda for taking the time to speak with us!
