Arkansas’ Top Rated Local® Plumbers Award Winner: North Star Plumbing

Top Rated Local® is pleased to announce that North Star Plumbing is a 2019 award winner for plumbers in Arkansas!

For all of your plumbing needs in Springdale, there’s no better company to turn to than North Star Plumbing.

North Star Plumbing has received dozens of reviews on three verified sites with an average rating of 4.70 stars, earning them a fantastic Rating Score™ of 92.95 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of Arkansas!

Here’s just one of their many five-star reviews:

“Last Friday, I found my water heater leaking. I called North Star, and by Friday evening, Rick and his partner had installed a new water heater for me at a fair price. This is the third time I have received service from this great team. If you need plumbing repair, call North Star. You will not be disappointed.” – Michael C.

Not Your Average Plumbing Company

We wanted to learn a little more about North Star Plumbing and its outstanding online reputation, so we took a few minutes to talk with the office manager, Carolyn Kuenzel.

The first question we had for Carolyn was what is it that sets North Star Plumbing apart from their competition in Arkansas. Carolyn points to the fact that the team at North Star Plumbing is always thorough and they always try to stay ahead of the game when determining an issue. They are green-certified in the area, and they offer sustainable, environmentally friendly options for their customers, like tankless water heaters.

Carolyn went on to tell us that North Star Plumbing’s mission is to plumb for their residential and commercial clients so that they don’t have to worry about anything.

Building Success by Providing Long-Term Solutions

Carolyn attributes North Star Plumbing’s strong online reputation to their commitment to finding long-term solutions for their clients rather than quick fixes and told us that they’ve been in business since 1998.

Outside of building a powerful online reputation, North Star Plumbing has gotten their name out there mostly through word of mouth; though, they have advertised in the Yellow Pages and have posted plumbing tips on Instagram.
There are so many business owners out there looking to build the kind of online reputation North Star Plumbing has. When we asked Carolyn what advice she has for them, she emphasized the importance of earning reviews and word of mouth from your customers, and said:

“So much now is digital that the human component gets lost. Customer service is key; make it personal.”

Congratulations to the team at North Star Plumbing for being a 2019 Top Rated Local award winner, and thank you so much, Carolyn, for taking the time to speak with us!

We highly recommend North Star Plumbing in Springdale.

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