Top Rated Local® is pleased to announce that Service First Mechanical LLC is a 2019 award winner!
Thanks to tons of positive online reviews, Service First Mechanical has earned a 4.70 average star rating, an 89.00 Rating Score, and a spot among the top 10 plumbers in South Dakota! The following is just one of the awesome reviews they’ve received:
“The response was timely, and they seemed to want to work around my schedule. The work quality was good, as he had to make adjustments with different fittings because the new heater connection was not exactly the same. I also thought the service fee and labor rate was fair and reasonable. I would certainly recommend Service First Mechanical for a plumbing job. He was courteous and seemed to care about our issues.” -Charles F.
Not Your Average Plumbing Company
Dave Gorden of Service First Mechanical took some time to speak with our team about his business’ outstanding online reputation.
The very first thing we asked Dave about was the difference between Service First Mechanical and other plumbers in South Dakota. He told us, “We offer competitive bids. We’re a small business with three employees that are all up-and-coming and ready and eager to work. We will do commercial lighting and residential plumbing. We’re open to big and small jobs; we will do them all.”
Dave and his team are fully dedicated to being their community’s go-to guys for plumbing. In Dave’s words, “We take pride in providing a wide variety of jobs and roles that range from water heaters all the way to sump pumps and gas lines. We will help out our customers by exceeding their needs.”
Building Success By Putting Customers First
We were particularly interested in finding out what Dave considers to be the business’ secret to success. “It’s good customer service,” he said. “We put customers first and have competitive bids across the board.”
We would be remiss to let Dave go without finding out what advice he has for other businesses that are working on their online reputation. This is what he said:
“The customer is always right. Be honest; do good work, and provide value to the customer.”
Congratulations to the team at Service First Mechanical for being a 2019 Top Rated Local award winner, and thank you so much, Dave, for taking the time to speak with us!
